NJ
Nonhlanhla J
Active since Oct 2019
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
Discusting service
Such a ****ty company, sales sold me lies and now am supposed to pay an amount that I am not aware of, I called and called to confirm and my debit order is high. I am being taken from pillar to post, I am at Rand ridge MTN and they can't help me either, they can only call the head office with me and we have been put on hold for 30min bravo.
0 replies
2 months ago
Contaminated Soup Product Sold – No Response from Store (Roodepoort)
Complaint: I purchased a packet of soup from Sunshine Cash and Carry in Roodepoort, Gauteng. While preparing it for myself and my 7-year-old child, I discovered a worm and web-like contamination inside the packet. Unfortunately, we had already consumed some of the soup before noticing the contamination. The product’s best before date is 20 January 2027. I have inspected all other food items in my cupboards and found no infestation, which raises serious concern that the contamination originated from the product itself. I reported this matter directly to the store manager and attached photographic evidence, but I have not received any response. This is a serious health and safety concern, especially involving a child. I request urgent investigation and resolution.
0 replies
2 months ago
Bad service
Worst service ever I am still waiting for my refund, I follow up, I do the calling, calls being dropped and not returned. So frustrating. I don't advise anyone to join Old Mutual.
53 replies
2 months ago
Cancelled my investment in time, I was informed that the debit order won't go through for January 2026, but it and went to their centre at Clearwater and I was requested to do a refund application, I did and yet still I haven't any confirmation or feedbac
Cancelled my investment in time, I was informed that the debit order won't go through for January 2026, but it and went to their centre at Clearwater and I was requested to do a refund application, I did and yet still I haven't any confirmation or feedback about me application. I will never go back to Old Mutual this is so unfair.
56 replies
9 months ago
Dangerous Post-Service Failure & Shocking Customer Service at Action Ford Roodepoort
I took my car to Action Ford Roodepoort for a service on 17 July 2025, and the very next day, 18 July 2025, my gears completely stopped working while I was driving. Before the service, my gears worked perfectly, but after leaving the car with them, the gearbox became loose and unresponsive. I was left stranded on the side of the road—scared, stressed, and almost involved in an accident. When I called my service advisor, Madre, she was extremely rude and dismissive. She showed no concern for my safety and kept repeating, “We didn’t touch the gears”—even though they did. She offered no assistance and left me stranded. To make things worse, this all happened while I was on duty and on my way back to the office from our Mandela Day commitment. I couldn’t even get to the office because I was left stranded due to their negligence. After my fifth call, Forey from customer care eventually tried to help, but even then, they refused to let me speak to the Service Manager. When they finally put me through, the manager said basically nothing—no apology, no solution, no urgency. I explained that I don’t have road assistance and cannot get my car to them myself. I asked for help since this problem happened directly after their service, but they insisted there’s nothing they can do. In the end, my husband and his friend had to come help me push and tow the car themselves because I got no support from Action Ford. When we were already struggling outside the dealership, Forey finally assisted in pulling the car in. At that point, all they seemed to care about was me not giving them a one-star review. But the truth is, I nearly lost my life because of their negligence. When we arrived at the dealership, Madre continued to deny everything, claiming she wasn’t rude and that she did assist me—which is absolutely false. They told me to leave the car there, but I was not given any courtesy transport or support while they keep my vehicle. To make matters worse, they said they will only look at the car on Monday, leaving me completely stranded. To add insult to injury, when my husband asked one of the mechanics if we’d get the car back the same day, the mechanic rudely responded, “What kind of a question is that?” This dealership is full of rude, dismissive staff who show zero care for customer safety or satisfaction. I am beyond disappointed—this is now yet another terrible experience with a Ford dealer. I trusted Ford again, and once again, I’m left stranded and unsupported. Customers deserve better! I will not let this go.
0 replies
45 months ago
BAD BAD SERVICE AGAIN!
This particular garage doesn't deserve even 1 star, horrible, horrible service. Jabu Mthethwa what a rude person you were, I even cried but your time will come love. They must take you for customer service training better yet move you from dealing with people because you are the worst sies! I was forced to come back to you guys and I hated every moment.
0 replies
45 months ago
BAD BAD SERVICE AGAIN!
This particular garage doesn't deserve even 1 star, horrible, horrible service. Jabu Mthethwa what a rude person who were, I even cried but your time will come love. They must take you for customer service training better yet move you from dealing with people because you are the worst sies! I was forced to come back to you guys and I hated every moment.
0 replies
55 months ago
Bad service
Never will I ever take my car or get advise anyone in this particular Ford garage. The service I received here was bad I have never been so disappointed. Andrew was the worst service technician, fetched my car late and when I did he was only worried about how I rated their service cause he knew very well how dissatisfied I was. He didn't tell me how my car is no advise whatsoever. My engine was still dirty like it was never touched, I have never been to a service and they washed my car. My servece plan history or record was misinterpreted.
0 replies
79 months ago
Roadside assistance
Thank you so much guys, towed my car within seconds. Ntokozo Sibeko
105 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)