Active since Oct 2019
Resorting to complaining on this site as Takealot don't have a complaints option on their Help Centre list - Both my orders arrived this week, delivered incomplete. Not good enough Takealot and very little has been done to correct the situation.
45 minutes on the phone with Technical Support (2nd phone call) until air time expired! Came home, Googled and helped myself in 3 min - and I am a 66 yr old challenged by technology! M Web Support - useless! Sorry I wasted all my airtime on that fruitless exercise! One star is too generous, but no option to select no star.
Love this locally made South African range! Their spa experience in Constantia is simply wonderful. I had a massage followed by tea in the most exquisite setting. Their fragrances are heavenly and I use their diffusers in my home. I have also bought skin care and every use, morning and evening, is a renewed spa experience.
How does one get hold of M Web? They are constantly "experiencing high call volumes" ... and they have no email address! I have problems with my m web email address for two weeks now and I cannot contact them to speak to anyone!
Tried to phone DSTV Commercial three days ago and the lines were not being answered! Phoned DSTV Domestic and they said that Commercial was "off line". Interesting for a company supporting other businesses. Sent an email instead three days ago now. A generated response said that they would get back to me within 24 hours, but it has been over 48 hours and still nothing. Really zero customer service or customer care. It has prompted me to seek other options by 2020. Maybe Netflix is the way to go in my business.