TG
Tracy G
Active since Oct 2019
9
Reviews
0
Industries
Reviews
9 reviews8 months ago
*****ulent payment/debit off account
How can Absa allow an amount to be debited from my account - without my permission? This morning I see the ref SSD OTHER CHIP WDL withdraw an amount of R800 off my Cheque Account. Aren't we protected against this type of issues ?
53 replies
9 months ago
Flat Tyre distress - in view of a Good Hope Tyre fitment centre Sir Lowry Road. Baddddd service !
I am so dissapointed in your company. I had a blown out tyre - last night around 17h15.... 500metres from your store. We were in distress in an area that was not safe. My son walked to your store and asked if someone can help him and his mom - and he could literally point to my car - stuck on side of road. GoodHope tyre response - sorry - we are closing soon. Very, very, very bad service. You could have had a tyre sale from me - and any other additional service (balancing / wheel alignment) basically on your doorstep. And you said no. I would love the Store Manager to see this review and respond. You are turning away business - due to having staff at your store - who don't believe in Client Service - and going the extra mile :(
0 replies
9 months ago
Lady in Flat Tyre distress !
Thank you Clive - for coming to assist me with a flat wheel last night. Your service and assistance in a time of need - was demonstrative of Very Good Client Service ! Nice work :)
0 replies
15 months ago
Worse company to deal with !! One word - inept !
The service from this company is shocking !! Their sales process to lure you in is not line line with treating clients fairly. And once trapped due to their misuse of wording - it is impossible to get any type of feedback on queries. A Cancellation Request (since November 2024) has gone IGNORED by more than one agent. With attachments of required documents being LOST - not once but TWICE - during the process of cancellation. Whatsapp's are not read. Phones are not answered. And emails from them are contradictory. Can someone at this company PLEASE CONTACT ME so that I can stop liaising with Nikita and Ibtisaam - who are NOT helping me reach a conclusion on this Cancellation Request - now active in month 3 ! I also have a Complaint pending at the NCR about the poor state of affairs being practiced at this sorry excuse for a Debt Collections Company. Client - M Sorreda.
0 replies
25 months ago
Great Service Comtel
Amazing service from Comtel ! Decided to take out a second contract with them when I moved residences - as their service is second to none. Well done to Danielle and Bernice - for their patience and professionalism with a sometimes hard to handle client (me). Keep up the amazing work Comtel !! Happy Client !
0 replies
25 months ago
Shocking Bad Service
Absolute Shocking Service. I have had the phone put down on me three times today by three separate Vodacom consultants - while trying to query why my Frogfoot Fibre is not being activated. At this rate - I am ready to CANCEL a product I have not even started using - based on UTTERLY SHOCKING Service !! Can someone assist me ?? Tracy - Shocked but not Surprised !! Vodacom customer for 15 years - and ready to cancel both my cell phone contracts - and halt my Fibre.
106 replies
78 months ago
Shocked Service from Absa
I am SHOCKED that I am waiting for R410-00 airtime and data that I purchased 11 days ago. Absa had technical issues on the day I purchased my data (26 October 2019) - and even though I have complained through the Complaints Department and sent my query to Table View Absa Bank - I am still without the data and airtime I purchased. The money is out my account - cannot be refunded to me - I am told - but I am without data/airtime STILL. I have been with Absa for the last 30 years - and this is how I am treated. FNB I am ready to move my account over - when this debacle is over. Shocking Service Absa!!
105 replies
79 months ago
I am sick of Absa stealing my money !!
I purchased airtime and data via my internet banking on Saturday morning, 26 October 2019. It is 3 days later and it is still not reflecting. I am a premier banking client with Absa - and have been a client of theirs for 28 years. I have done the normal logging of a complaint and was told it would take 3-5 working days for this to be sorted. If this is how you treat your loyal clients - then I am taking my business elsewhere. As soon as I get my data and airtime I am taking all my business to FNB. I cannot accept this type of mediocre service any longer.
105 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)