Active since Oct 2019
How can Absa allow an amount to be debited from my account - without my permission? This morning I see the ref SSD OTHER CHIP WDL withdraw an amount of R800 off my Cheque Account. Aren't we protected against this type of issues ?
Thank you Clive - for coming to assist me with a flat wheel last night. Your service and assistance in a time of need - was demonstrative of Very Good Client Service ! Nice work :)
Amazing service from Comtel ! Decided to take out a second contract with them when I moved residences - as their service is second to none. Well done to Danielle and Bernice - for their patience and professionalism with a sometimes hard to handle client (me). Keep up the amazing work Comtel !! Happy Client !
Absolute Shocking Service. I have had the phone put down on me three times today by three separate Vodacom consultants - while trying to query why my Frogfoot Fibre is not being activated. At this rate - I am ready to CANCEL a product I have not even started using - based on UTTERLY SHOCKING Service !! Can someone assist me ?? Tracy - Shocked but not Surprised !! Vodacom customer for 15 years - and ready to cancel both my cell phone contracts - and halt my Fibre.
I am SHOCKED that I am waiting for R410-00 airtime and data that I purchased 11 days ago. Absa had technical issues on the day I purchased my data (26 October 2019) - and even though I have complained through the Complaints Department and sent my query to Table View Absa Bank - I am still without the data and airtime I purchased. The money is out my account - cannot be refunded to me - I am told - but I am without data/airtime STILL. I have been with Absa for the last 30 years - and this is how I am treated. FNB I am ready to move my account over - when this debacle is over. Shocking Service Absa!!
I purchased airtime and data via my internet banking on Saturday morning, 26 October 2019. It is 3 days later and it is still not reflecting. I am a premier banking client with Absa - and have been a client of theirs for 28 years. I have done the normal logging of a complaint and was told it would take 3-5 working days for this to be sorted. If this is how you treat your loyal clients - then I am taking my business elsewhere. As soon as I get my data and airtime I am taking all my business to FNB. I cannot accept this type of mediocre service any longer.
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