CJ
Corne J
Active since Oct 2019
8
Reviews
0
Industries
Reviews
8 reviews6 months ago
"Thank you OUTsurance — your service is OUT of this world! Truly OUTstanding in every way
"Thank you OUTsurance — your service is OUT of this world! Truly OUTstanding in every way. You’ve taken the fear OUT of the unknown and replaced it with peace of mind. Knowing that if I’m OUT of the picture one day, my family will still be taken care of, means everything. OUTsurance, you really stand OUT — not just for what you do, but for how you make people feel safe, valued, and looked OUT for."
71 replies
15 months ago
Virgin Active ******ing their client
1. I was told that as an premium member I would be able to access ALL the Virgin active gyms in the whole South Africa... Which is not true. 2. Why did my premium go up by 50% without notice after 3 months... This is *****ulent... Can I just decide to change contract terms towards Virgin? NO... I will be held accountable... You people are taking advantage of people and then you walk all over them when the try to fight back. You are disgusting
0 replies
23 months ago
Musa Ntila: Menlyn: Exceptional Service and Compassionate Assistance from Musa at Standard Bank
Dear Standard Bank, I am writing to commend one of your outstanding employees, Musa, who provided me with exemplary service during a particularly challenging time. After being hijacked and ****** of all my documents, I faced numerous obstacles in trying to open a new bank account. However, Musa's dedication and compassionate approach turned this difficult experience into a positive one. From the moment I explained my situation to Musa, he exhibited genuine empathy and a determination to help. Despite the lack of my identification documents, Musa went above and beyond to ensure that I could open a new account. He meticulously guided me through the process, demonstrating an exceptional understanding of the bank's procedures and the flexibility to accommodate my unique circumstances. Musa's assistance did not end there. He remained patient, professional, and reassuring throughout our interactions, constantly keeping me informed and ensuring that I felt supported every step of the way. His proactive communication and willingness to go the extra mile were unparalleled, particularly when compared to the service I received from other banks during this same ordeal. Thanks to Musa, I was able to open my new account smoothly and regain some stability in my life. His exemplary service is a testament to the high standards of customer care at Standard Bank, and I am immensely grateful for his support during such a distressing time. Musa is a remarkable asset to your team, and his efforts have left a lasting positive impression on me. I wholeheartedly recommend that he be recognized for his outstanding service and commitment to helping customers in need. Thank you, Musa, and thank you, Standard Bank, for employing such dedicated and compassionate professionals. Sincerely, Corne Joubert
53 replies
29 months ago
We're part of a family.
I no longer feel like a customer at Van Heerden pharmacy Atterbury but rather family. I shop at Atterbury on a weekly basis as I am the primary caretaker for my grandmother(93), most of the staff knows me by name and everyone always askes how my gran is doing which is already great client relationship management... BUT today when Ilse Erasmus realized that my grandmother is waiting in the car after a visit at the doctor she actually came out to the parking lot to greet her and truly made her feel special and gave her a sense human dignity which is incredibly important to phycological welfare of the elderly. To Atterbury as a whole, I definitely give a 10/10, but the service I receive from Ilse Erasmus on a constant basis is so beyond anything I have ever experienced that it makes it difficult to find a suitable matrix to compare it to. For the first time ever I'm actually excited to go shopping. Thank you Ilse for making my grandma feel appreciated and seen... She can't remember why she went to the doctor... but she remembers how you made her feel. Kind Regards C. Joubert
0 replies
30 months ago
Atterbury: AMAZING service
I would like to compliment your staff and especially Johan Jooste and the Manager André Botma. André's positive management style trickles down to the rest of the team making it a all out amazing experience in your shop. They are always willing to go beyond the call of duty and makes myself 63, my son 33 and my mother 93 feel special and like people and not just another customer. Making sure we always get what we need and want, if they don't have stock, they order it and deliver if it's not convenient for my son to collect the stock. We feel part of the Van Heerden family and it is something that I have noticed across all other clients also. Thank you very much Atterbury branch. Kind Regards.
0 replies
31 months ago
Unprofessional, disorganized and extremely rude.
Excellent and helpful staff @ the beauty section, specifically Helen Mlambo from the Benifit brand and Sebenzile Ndyalvane from Cliniqe edgars. They were very friendly, helpful, knowledgeable and they actually tried to up-sell their products. BUT then I got to the mens shoe department where everything started going down hill. The biggest size in the flip-flops I was considering (considered 4 different ones) was an size 8 and I'm a size 10,I also specially said I'm looking for a pair for R 199.99. I eventually found a pair in size 8 that sort of worked the brand's sizes are bigger compared to other brands. I then got to the checkout and the price on the till said R 249.99... Then I said that the price on the tag of the flip-flops says R 199.99. Then the guy said that there's a price written in pen next to the tag that states R 229.99 and again I said that I'm not going to pay the extra R 29.99 when the tag says R 199.99. The pen is barely noticeable and the original price of R199. 99 was not removed, scratched out or indicated as void. The manager had to come back AGAIN to void and fix the price so I can pay what was advertised and I was treated as if I'm at fault and as if I'm a inconvenience. This is the worst service I have ever received.
262 replies
32 months ago
********* Sales Practices and Exploitation of the Elderly(my 93 year old grandmother)
Vodacom Customer Relations & Rewards co Sales Dear Sir/Madam, Subject: ********* Sales Practices and Exploitation of the Elderly(my 93 year old grandmother) I am writing this letter to express my grave concern and utter disappointment regarding the recent experience my 93-year-old grandmother had with your subsidiary company, Rewards Co Sales. The incident occurred on August 30, 2023, when a representative from your company contacted my elderly grandmother with the intent of selling cellphone contracts without any regard for her understanding or well-being. Firstly, I must highlight the deplorable manner in which this situation unfolded. It is absolutely unacceptable that a sales agent would take advantage of an elderly person's vulnerability and lack of understanding to push them into contracts that they do not comprehend. The fact that the sales representative dropped the call when I intervened and asked for an explanation is deeply disrespectful and a clear indicator of the lack of professionalism demonstrated by your company. What's even more concerning is that my family and I were unaware of the existence of two out of the three contracts that were signed during this conversation. This raises questions about the transparency of your sales practices and whether proper consent was obtained for these contracts. Moreover, upgrades were allegedly made to her existing phone lines without any consent, which further adds to the evidence of ********* behavior. The implications of these actions are both distressing and financially burdensome for my elderly grandmother, who is unable to fully comprehend the complexities of these contracts and upgrades. It is evident that your company's actions have not only breached the trust that our family had in Vodacom and its subsidiary but have also potentially led to the exploitation and financial harm of an elderly individual who cannot advocate for herself. I would like to believe that Vodacom is a reputable company that values its customers and upholds ethical business practices. In light of this, I urge you to immediately investigate this matter thoroughly, provide an explanation for the ********* sales tactics employed by Rewards Co Sales, and take swift action to rectify the situation. This includes the cancellation of any unauthorized contracts and upgrades and a complete refund for any charges incurred as a result of these actions. Please be informed that if this situation is not resolved in a timely and satisfactory manner, my family is prepared to take legal action to protect the rights and interests of my elderly grandmother. I hope it does not come to that, as it is my sincere hope that Vodacom will take this matter seriously and address the ********* practices that have occurred. I look forward to your prompt response and a resolution that demonstrates your commitment to your customers' well-being and satisfaction. Sincerely,
524 replies
79 months ago
Incredible incredibleler Incredibleest BAYPORT
Incredible incredibleler Incredibleest BAYPORT. BEST SERVICE I'VE EVER HAD... Money reflected in less than 24 hours from contacting Bayport. GREAT TEAM. THANKS BAYPORT
105 replies
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5 (62.5%)
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1 Star
3 (37.5%)