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Pontsho M
Active since Oct 2019
3
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3 reviews6 months ago
Rude Cashier MURENDENI
If there was a zero honestly I’d rate KFC in Phumulani Mall a zero. I’ve never experienced such appalling attitude from one of your Cashiers her name is Murendeni. I went there now in the morning to buy a wrap and she didn’t even greet me, I asked about the play promo she said rudely that there is no play and when she brought my wraps she rudely said ‘bring your slip’ and I then asked her to ask me nicely and she stared at me I asked for her name because her name tag was turned and not visible she said and I quote ‘ if I don’t want what will you do. I then asked the lady cleaning there and she asked that I check the slip and that’s where I saw her name. I’ve never felt so disrespected by a person. KFC has lost a customer that’s to Murendeni. I work in the center also with people and this is purely unacceptable.
0 replies
7 months ago
Disrespectful cashier (Mbali) Petros Phumulani mall
I received the most disrespect from an employee named Mbali from Pedros in Phumulani Mall. The lady was not helpful at all. I called in an bought a meal and said I’d collect in a few I got there greeted her and she kept quiet I asked to pay she then said pay in the most disrespectful tone and I asked to make two separate payment and she said she can’t and I told her that she has to make a plan because I don’t have enough on both cash and card to make one payment she yelled to some girl to void and went off to yell infront of clients that I don’t have enough to pay. I’ve never felt so disrespected by a person. This was the most awful experience.
106 replies
12 months ago
ROTTEN PIE and RUDE staff
I went to KIng Pie in Tembisa Phumulani mall and I was served by a guy called Sbu who sold me a rotten pie. I went back to work and when I tried eating it was smelly and disgusting, went back to complain and a girl named Nhlanhla told me were to get off as a customer, told me that the pie was fine and that I was acting up yet when I asked her to eat if she didn’t want to because she knew and saw that it was rotten and smelly. I went to the store there complaing as a client about a rotten pie I got and the response I got from that rude lady was appalling. And this is the second pie I’m buying that is rotten the 1st time the lady was kind enough to tell me that it’s yesterdays pie and sorry but this second one the response and rudeness was a lot. I need immediate action she had no right to speak to me like that at all especially after she sold me rotten food. I am ready to take this a bit further because this is also our health you guys are playing with it’s not ok.
58 replies
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1 Star
3 (100%)