Active since Nov 2019
Unfortunately, my experience with Motus Ford has been extremely disappointing. The level of communication from the service advisors is unacceptable — I constantly have to chase for updates instead of being kept informed. Even more concerning, the same issue with my vehicle has required multiple returns, yet it still remains unresolved. (R60k later) This is not the level of service one should expect from a Ford dealership. The lack of accountability and poor customer care make it very difficult to have any trust or confidence in this branch. I sincerely hope management takes these concerns seriously and makes urgent improvements, because as it stands, the service is far below standard.
NO STARS!!!! The person I called was RUDE and unwilling to assist, when I explained my situation he started attacking me over the phone!!!! STAY AWAY WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!
I purchased a unite from Navshop SA for my polo TSI as well as for my golf. With in 12 working days my unites were delivered and installed! 10/10 for service 10/10 for customer satisfaction 10/10 for quality
They don’t even deserve a star. I’ve been waiting a hours and a half for me food. Lunch time is over and I’m still hungry