YS
Yolanda S
Active since Nov 2019
6
Reviews
0
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Reviews
6 reviews4 months ago
Rude Cashier no customer service and satisfaction!
I had the worst experience at Pinetown Chester butchery on kings road yesterday. I had forgotten my card n told the cashier I'll go withdraw quickly n be back. The way she treated me and spoke to me,i wouldn't even speak to a child like that. Very rude n demeaning. I quickly went to the atm and came back to my parcels on the floor,when i had left them jn the trolley. She then said we must rejoin the long queue,insisting rudely then a gentleman in front reprimanded her and told her that's not how you treat clients and if they already sttod the queue,why must they rejoin since all their stuff is here already. He allowed to pay. As the lady was counting the money one note had a slight tear ,she then asked us if we had sellotape. I mean really .this was thee worst shopping experience. Her name is Thembeka cashier 14 as per receipt.
0 replies
15 months ago
Poor services
I am really disappointed with standard bank and I've been with them for 14 years maybe it's time to change. This bank really needs to dp some advancements ur system in place doesn't give me 1st preference as a standard bank account holder yet an agent bank can get an immediate payment within 2 hours. If i pay another standard beneficiary it takes 0-24 hours for payment to reflect. Yet another bank 2 hours... Where's the sense in that?? And yiu say no option for immediate because e its standard to standard but there's no option to fast track payment. So what's the point?? Its going for 3 hours n payment hasn't reflected and there's a time constraint linked to this. Ridiculous!
168 replies
31 months ago
Kudos to you!
Kudos to Ntando from dstv sales department, who did a sterling job at assisting me today. Handled every query diligently and professionally, very impressive. What i appreciated the most was his calmness throughout the whole process. He reactivated my account and did everything necessary to ensure all my queries were handled efficiently. You're an asset to the company. From Miss NY Mkhize.
131 replies
47 months ago
Incompetency and bad service
I called on the 25/05 to request cancelation due to me relocating for a year and will not be needing the services. The consultant Tebogo assisted me and said it will run till month end. To my surprise, I received a reminder to pay my subscription on the 31/05,which baffled me because i had called in to cancel effective month end. So i called again today and spoke to a Cohen, who then canceled my subscription with immediate effect which wasn't the arrangement. I called again and was told Samkelo Nkanyeni cut my subscription.. This is totally inconvenient and just shows incompetency. I was told i'd receive a call in 30 mins, which would be at 11:00 am 28/05..My dstv was cut with immediate effect which is unacceptable as it's not month end yet. I spoke to a Cohen however a Samkelo Nkanyeni cut my subscription without even communicating as was explained. I'm very appalled with this horrific service.
268 replies
72 months ago
Dstv
I'd like to know what are we paying for? You opened up channels for compact subscribers what about the rest, how do we benefit? There's so much repetion and you're playing ancient things. I understand it's lockdown, however you can't expect full payment if service isn't on point. We weren't supposed to be paying full premium honestly. You guys are a rip off with your pathetic service. You guys need a strong competitor to change your tune. We still subscribing coz we need TV but honestly we are not happy at all. Check all the complaints it's shocking for a major brand like this.
315 replies
78 months ago
Poor service
I am so disappointed. Placed an order at Steers New Germany. I get there 30 minutes later to find that my order was not placed after I drove a distance wasted my time and petrol only to get an lousy sorry. Service delivery was pathetic. I am appalled. No one could do a follow up I was the one calling back to find out what went wrong. Again on the phone I got another sorry. This is by far the worst experience at this Steers.
0 replies
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5 Star
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4 Star
1 (16.666666666666668%)
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1 Star
5 (83.33333333333333%)