VB
Vivak B
Active since Dec 2019
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Mislead era and money schemers
Big time ****mers and unauthorized charges. Was called by the call Centre agent to be offered a free service (which as a new client I thought was a benefit for joining as they say no addition cost). Being misled though it and after call, I get debited money. When I call to ask why they debit me, the agent says its the fees for the addition servive. So I tell them cancel the service as I don't need additional fees. You will then pay a penalty for cancelation, debit order fees and additional. Monthly charges for the service that was canceled. Somehow they are able to debit you without authorisation. Team leaders and customer service have remorse for their poor serverices. It's their way of doing business. If I didn't have to pay cancelation fees, I would cancel contract immediately. Good luck to those wanting to deal with Cartack.
53 replies
22 months ago
Excellent customer service
Easy to update my policy and save money. All thanks to JEAN MDHLULI for your professionalism and excellent customer service.
53 replies
25 months ago
Great service and excellent customer care
Excellent Customer Service. Assisted with retrieving all the required paperwork, updated regularly on the progress. Had the pleasure of dealing with two gentlemen who assisted me, Otavio and Percy. These guys are serious about customer service. Thank you
0 replies
56 months ago
Cell C Home connector waste of time
Home connector package is rip off. You pay for 50% anytime data and 50% night data however when you use the night data, the anytime data gets depleted first and you cannot track this with cell c. Since it's connected to a router that is always on, your data reduces slowly without you even using it. Loaded R389 airtime but my balance was showing R354. CELL c took R35 without any reason or explained charges. Tried reporting to cell c however they don't get back to you. Waste of time.
53 replies
76 months ago
Scam, uncapped telecoms
This company is a scam, they advertised for products which they do not deliver. Purchased an internet package, made the payment but did not receive goods. Cannot get a hold of anyone at this company, once payment is received you cannot get a hold of them or refund. Stay away people.
0 replies
77 months ago
Excellent service
Excellent customer service. Good advise and prices to suit individual needs.
105 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
3 (50%)