AS
Andrew S
Active since Dec 2019
5
Reviews
0
Industries
Reviews
5 reviews17 months ago
Spam
They spam me everyday with prepaid electricity. I dial the number to opt out. It says my date of birth and id number do not correspond. I have to speak to some other place to remove it. I have asked them and I still get these sms. This is absolutely pathetic
280 replies
22 months ago
********* and pathetic
I had an amount coming off my account which I did not authorise. Capitec sent an email saying they were trying to contact me. I rep**** and stated I had no phone calls received, yet no reply. After all that I still did not receive any call or emails. 2 weeks later I get an email stating that had tried to contact me again as I did not answer the case has been unresolved. This is pathetic and ********* customer service
53 replies
24 months ago
Drivers can’t drive
Drivers all drive like people who don’t have licenses on Gordon Road, Roodepoort. Take wrong lane to turn and then hoots because they can’t squeeze a gap in front of you. Absolutely disgraceful
0 replies
41 months ago
Pathetic service and support
I stay in krugersdorp and my signal tower is allocated to Roodepoort tower. When Roodepoort has load shedding I have no signal. When krugersdorp has load shedding I of course have no signal. I have asked them to put my tower as a krugersdorp tower as I cannot afford to be offline for both load shedding schedules. I have sent multiple emails but no response but they are more than happy to take my money. Pathetic service and support…
528 replies
77 months ago
Cancelled Transactions not cancelled
I have asked to cancel some monthly transactions in October. It would take 30 days for the cancellation to process, which I was told, it’s nearly two months later and I see the transactions were not cancelled on my account. I went to key west branch.
61 replies
Review Distribution
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1 Star
5 (100%)