Active since Dec 2019
would prefer a zero star rating! DO NOT purchase a demo vehicle from Hyundai Boksburg - 73 Northrand road!!! I am shocked and have never experienced such blatant lies and ********* trading! I paid 440k for a vehicle and on delivery day was asked by the " offsick" branch manager to collect later as being polished ( this is a limited edition black MATT) that does NOT get polished FYI!! I went to the branch straight away and the sales lady that sold me the vehicle knew nothing about where my fully paid car was and said only the manager does. I could not get hold of him on his cell and then after demanding to know was told at a Panelshop! They sold me a car 2025 model they said had no prior damage/ accidents and then on delivery day arranged 3 weeks before ( i flew in from George to collect) that it is in a panelshop as had accident damage and the matt black paint had to be repaired as was shiny! There was no damage when i viewed the car!!! Everyone dissapeared and no one knew nothing - DP appeared almost an hour later and agreed to full refund after tears and dissapointment! They refused for me to go to the panelshop to see the car! I was later called by the RM - thank you BUT this manager and saleslady acted against the consumer act and betrayed me as a customer. Do NOT buy this matt black Hyundai creta as has accident damage!
Best service ever from the 1st contact with sales Stephen Goulding we have received proffesional, tailored and just great service. The 3 gentleman that came to pack and load did a amazing job and made us feel confident in entrusting our possesions to South African Relocations. Great company, amazing caring people and fantastic proffesional service. Cant wait to receive our goods in the UK. Will recommend them to all.
I have been a loyal customers for many years older than my children. I have been affected by COVID and South Africa lockdown financially. I have fallen behind. Your offices ( collections) contacted me and i agreed to pay an amount on the 1st. I AGAIN made an efford and paid DOUBLE what i agreed just to receive a call from a ARROGANT employee at your collection desk with no empathy for SA current situation ( as she clearly still has an income) and her only consideration for my situation was to say i will be handed over!!! Thank you for your understanding to SA current situation...not to your customers fault and being the worst company to employ staff that is trained to handle it!! I will pay this account AND WILL NEVER BUY FROM TRUWORTH SOUTH AFRICA AGAIN!! Wake up to your consumers struggle as Truworths is the only company that i have received this absolute incompetance from!!
I was retremched in may 2019. Contacted the Mr Price accounts department to inform as they sold me the GREAT policy that covers me on retrenchnent, Disssability or Death!! ALL FAKE!! I have paid a monthly fee for this cover.. Paid my installment in May and contacted them to advise on claim for cover. They send me the documents to be completed with required documents. I received an account via mail in July and tried to contact Claims department to no avail. Send mail...no response. 5 mails enquiring after as statement August, Sept and October.. kept coming!!! Received mail in December 2019 stating they POSTED a decline letter to me on 8 August!! 1. Posted?? Yet even my statement gets mailed 2. Only have 90 days after date of letter to dispute decision. 3. Various mails enquirihg send from me during this time with NO DECLINED mentioned. OBVIOUS within in the 90 days so they ignored!! 4. Acc NOT paid after retrenchment date AS I HAD A POLICY!! Cancell your Policies that u get charged + interest on balance MONTHLY!! THIS IS ALL LIES!! They will pay if you WAIT for them BUT carry on paying your installment!! RETRENCHED = UNEMPLOYED incase you did not know Mr Price!! Your Claims centre fail to do their jobs and then you strategically post a decline and avoid communication withe for 90 days !!!! STOP SELLING LIES AND FAKE ADD ON POLICIES! I WANT EVERY CENT BACK I PAID FOR RETRENCHMENT COVER and i will pay and close this account with pleasure!
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