BL
Brian L
Active since Dec 2019
3
Reviews
0
Industries
Reviews
3 reviews53 months ago
Incompetence and more
I have been harassed by this incompetent firm for many years now, yet not one of their so-called 'consultants' has been able to explain the meaning of an account 'bought' by them from, say, Standard Bank. I suspect that there will be many hidden costs and additions in the amounts involved. They continue to call me, without fail, on a daily basis (except Sundays) and drop the line when I don't confirm my date of birth. I suggest that they rather confirm it to me for my own security reasons. I have reached the point where I block any number that they call from but the calls keep coming. I think that their greed has got them to install so many lines that the poor lines themselves are so confused that one cannot stay on a decent, unbroken call with them. Another very annoying call that I get is where this Robot lady says 'Please hold, your credit life depends on it'. One then holds - listening to irritating music - until the connection is lost. I call the number back and confirm that the call did, indeed, originate from MBD. I will continue to refuse to deal with these people until the following two questions are answered satisfactorily: 1. What is the meaning and implication of an account 'bought' from a financial institution? 2. What gives this firm the right to threaten and force people to go outdoors to make payments on their accounts during levels 4 and 5 of hard lock-downs (which I and many others, I'm sure, were forced to do during the ongoing pandemic)? The only way I can pay them is by visiting a major retailer. These people should, themselves, have been in hard lock-down - unless they consider themselves to be essential workers!
106 replies
57 months ago
Western Cape Medical Personnel
I have just been discharged from Brackengate hospital for self-isolation at home having contracted Covid 19. A big thank you to all doctors, nurses, porters, cleaners, and everybody involved in this battle against an invisible enemy. Your efforts and teamwork under very trying circumstances is truly remarkable and makes me a very humble and proud South African. Thank you all (and New Somerset Hospital personnel) so much.
0 replies
63 months ago
Sassa Stars
I had a Disability Grant which, along with many others, expired in December 2020. I am 59 years old and suffer from severe Chronic Obstructive Pulmonary Disease (COPD) and Hypertension. Because of Covid 19 and these comorbidities, I have been very reluctant to go out, except to a clinic when I have needed treatment or medication. It does not take much activity to leave me short of breath. Having seen news footage of people standing in long queues outside Sassa's Offices to start the process of grant renewal, I knew that I could not repeat a process that I had gone through a year before (pre-Covid). My condition had also worsened. I thus decided to contact Sassa via e-mail explaining my situation to them. The first response received was that I would unfortunately have to re-apply. This entails going to their offices, queueing, receiving an appointment to see one of their doctors, and returning to them on another day for final approval. Still petrified of having to go through this again, I escalated my problem to more senior Sassa officials, advising that I had the required documentation (bank statements, etc) plus a letter from the clinic doctor confirming my condition. To cut a long story short, these wonderful people understood my predicament and recently called me to advise that the grant had been extended for the few months until I turn 60. On turning 60, it will automatically revert to an Old Age grant. This review is to thank Sassa (and the officials involved) for their excellent and humane treatment of a person in need. I know that they are often bad-mouthed and sworn at, but they are also Humans with a mostly unpleasant job that has to be done.
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)