BP
Bren P
Active since Dec 2019
3
Reviews
0
Industries
Reviews
3 reviews54 months ago
Horrific service
Actually wish to give no stars but platform won't allow,Vodacom and their consultants lie and fake promises. I logged a relocation , they had vuma come install a black box but that was it, the first consultant said I require a new router but when I called in to find out where my router is the second consultant said I didn't need one even up-to-date some consultants think I don't need a new modem, but I still have no Fiber from the 30th October 2021,everyone I speak to on a daily basis tell me a different story about how management works remotely as if a client don't exist, IV come to terms where I want no affiliation with vodacom yet it seems like I'm just a number to their list. i then requested cancellation where the consultant once lied again saying someone will call me within an hour we are now about +-24 hours later. So they don't want to fix my problem or cancel...that's why I choose this platform.currently paying for fiber which I don't have ,
106 replies
69 months ago
**** service.
Worst customer experience ever and claim to be one of the best in digital. Try sorting a faulty product out, you can even get a service managers nor regional heads details. What kind of Micky mouse company has this become.keep being promised calls only to find me calling again coz no one at incredible cares about their clients. Made a purchase of 12k. Only to find out no one cares after a delivery has been made which is faulty.come guys sort out your after sales service.
0 replies
77 months ago
No customer service/false advertising
Urban park hotel & Spa Umhlanga, poor customer service from manager Avir. Cant even face the client.Air cons don't work, Phones don't work definitely won't recommend this treatment for anyone. Get told at reception that's there's nothing they can do,then give me a room that doesn't lock. this is false advertising as it's known to be a 3 star place more like bull****.this hotel got me and my partner looking like a mess and late for the event that I am attending in Durban,I wonder if someone actually cares about the poor reputation this hotel now holds.their webpage doesn't even work for me to send them a complaint.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)