Active since Jan 2020
Absolutely phenomenal service. Efficient and accommodating when I was really struggling to find an insurer for my business. Can’t recommend highly enough.
Absolutely brilliant experience from start to finish. Will not use another car hire company again. Amazing value for money and outstanding customer service. If I have one fault, it was that the baby seat we hired had not been re-assembled correctly after cleaning which was a bit annoying.
I’ve been to Hamleys 3 times in the last 2 weeks and despite the amazing toys and fun displays, the shop is filthy. The Thomas the Tank Engine has a broken (and dangerously sharp) steering wheel, the big red bus has had the same dirty tissue in it for 2 weeks and a collection of filth at the bottom of the steering area. Doesn’t inspire much confidence in the Covid cleaning and sterilizing protocols.
I cannot begin to praise this company enough. Their service, after-sales support and customer care is phenomenal. They service their own goods free of charge and the staff (Gift & Prince) and Managers (Debbie, Mohammed and Amanda) are knowledgeable, helpful, polite and altogether brilliant. THIS is how you earn brand loyalty!
Extremely happy with the service. Everything as promised and the one item that wasn’t, I was credited immediately. Will be shopping again soon.
I have been trying to close my Edgars account since July of the year. I have been cut off, transferred to incorrect people and cut off again, been into the store that merely calls the same numbers, been issued statements that require me to pay the "fees" and I have had enough. RCS group you are INEPT. Edgars, it is seriously NO WONDER you went bankrupt! Despicable.
Appalling online delivery service. Ordered a washing machine on the 16th December. Was told 10 working days. It has now been 16 days and the order is showing as complete on the website. Useless call center agents say it was collected by the courier on the 3rd Jan but can give me no further detail. Have called twice a day for the past 4 days. Utter incompetence
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