JN
Johan N
Active since Jan 2020
6
Reviews
0
Industries
Reviews
6 reviews14 months ago
Old non-viable seeds? 8% germination rate.
In November 2024 I bought 105 seeds (various) and immediately planted them. To my disappointment, (to date 1 March 2025), only 8 of the 105 seeds germinated. 8% germination rate??? Have anybody else perhaps had the same experience from Seeds and All?
0 replies
15 months ago
M-Sure is tops!
Good service with a smile. Kept me informed of the repair all the way.
53 replies
15 months ago
Sanlam Gap Cover - what a disappointment !
Dear Mr. Gerald Van Wyk, (re Sanlam Gap Cover) I was reading through your CEO’S review for the group’s 2024 Annual report and got stuck with the part of your statement where you refer to “Transforming healthcare – making it more affordable and widely accessible” It is the “widely accessible” part of the statement which was puzzling to me as my current interactions with Sanlam Gap Cover is proving to be the opposite. As it is members like me whom diligently pay their monthly premiums, having faith that Sanlam Gap Cover will have your back when you need them. In my case being a member from 01/01/2019 till date (just passed my six-year anniversary with Sanlam Gap Cover) without having had a single claim. Thank the high heaven that I have not had a claim during the past six years as I would have found my wife and my son, who is a lifelong dependent as he is a special needs person (Down’s Syndrome) up the proverbial creek without a paddle. Sanlam Gap Cover sold me a product which included me, my wife, my son and my daughter. At the time of selling me the product I was assured that cover for my son, whom was already 30 years old at the time would not be a problem as he is a special needs person and a life-long dependent. (This sale was done telephonically, and Sanlam Gap Cover should still have a copy of the audio recording) Somewhere during 2020/21 I removed my daughter from the plan as she started working and took out her own medical aid. When I notified Sanlam Gap Cover of this, I also enquired about the possibility of a premium reduction due to this and the premium was indeed reduced and adjusted accordingly. At the end of 2024 I received a renewal letter, as per usual only speaking to the “Policy holder” and noticed that there are no other beneficiaries noted on the documentation. I queried this in December 2024 and was told to wait until January 2025 as there will be a change in administration. It is exactly at this point where things started to go wrong: (1) First response “We apologize for the oversight, please send a membership certificate and we will rectify” (2) Second response " Regret to advise that your son is over the age of 27 and cannot be added to the policy. (3) Third response “Please forward a motivation for your son to be added to the policy and we will review your request” (4) Fourth response " Your wife have now been added to the policy” (5) Fifth response Tshepiso Sibiya – “Sorry we can not assist as the policy sold to you in 2019 was for an individual and not a family” REALLY??????? Despite the audit trail which Sanlam Gap Cover should have, i.t.o. regulatory requirements, it appears that they are attempting to avoid accountability for unilaterally removing my dependents from the policy without informing me or discussing it with me, removing my other dependents in order to create the impression that my premium was reduced as a result of removing my daughter as a beneficiary, and now as a last attempt to get rid of me trying to convince me it was never a family type of plan/product. This type of conduct is deplorable. My ask is simple, that both my wife and my son be noted as beneficiaries/dependents on the policy and also confirmed as such in writing. Hope you can assist.
212 replies
21 months ago
Wilgeheuwel Hospital damaging Doctor /patient relationship.
Wilgeheuwel Hospital breaking Doctor – patient relationship. On 23 July 2024 I received a phone call from Vasthie Naicker from Life Wilgeheuwel hospital informing me that I owe the hospital an amount of R1985-00 for an operation that my wife had on 25 October 2023. This operation was for knee surgery performed by Dr. Phillip Mostert. What a fantastic Doctor and fantastic post-op care. As I was in the middle of meeting when Vasthie Naicker phoned I requested her to send me an e-mail which she duly did and the very next day I wrote back to Vasthie querying what this was for as (1) my medical aid plan provides for 100% of in-hospital expenses, (2) the authorization for the procedure was pre-authorized and I was assured that their would be now out-of-pocket expenses as the procedure forms part of the “Joint care program” On the 24 July 2024 Vasthie rep**** in writing that she will follow up on my query as to what this amount is for “I will follow up and let you know” This “I will follow up and let you know” never happened and 6 days later on 30 July 2024 I received a letter of demand for the outstanding amount from the same Vasthi Naicker threatening that I will be handed over if the amount is not paid by 30 August 2024. This letter also includes a standard phrase “…despite numerous reminders and notifications” which I have no record of which is absolute non-sense as if I have been made aware of this by the hospital at the time I could have queried it with Discovery or alternatively have claimed this from my GAP cover. Now, due to the time lapse of 9 months these options have been forfeited. Vasthi Naicker ignores my request and refuse to inform me for what part of the hospitalization I am responsible for????? Sad to say that I am forced to leave fantastic doctors such as Dr. Lydia Kilani, Dr. Antonie Botha, Dr. Phillip Mostert, Dr. Robbie Leibrand and Dr. Andrian Dreyer behind and find alternative healthcare due to the attitude and practices of Wilgeheuwel Hospital.
56 replies
29 months ago
WORST company to get hold of in time of need!
This must be the WORST company to get hold of in time of need! I have tried calling (086 162 4686)numerous times today to sort out a query. The first option to select to go to enquiries asks you to key in your contact number followed by the hash key so that they can contact you. IT DOES NOT WORK !!!! Halfway keying in your number it tells you that no number was keyed in and you must try again. I tried 5 times with the same result. When I tried another option the message was that the service could not be fulfilled, pleas hang up and try again! Can someone from Liquidcapital please contact me??????
129 replies
76 months ago
CASHBUILD – Scam or just purely disinterested in client service???
On Friday 10 January 2020 I pitched up early (09h00) at Cashbuild Ontdekkers to buy fencing material, poles and other hand tools. Having seen their delivery vehicles which states FREE local delivery, and standing empty parked in the parking lot, I enquired as to when will they be able to deliver the goods to my house which is approximately 2 km away from the store and got a short answer from a staff member (Matimba?) 48 hours. I was still trying to ascertain if that was the best that they can do when (Matimba?) turned around and walked away repeating the word “48 hours” I asked to speak to the store manager and was directed to a Kefilwe, and whom, not evening listening to my request as she overheard the response from (Matimba?) dismissed me with the same answer being “48 hours” END OF DISCUSSION! Also parked in the parking lot in front of the store was an “Independent” delivery vehicle, willing to deliver purchases for me at a modest fee of R350-00.????? Realising that this could possibly be a scam in that the Cashbuild FREE delivery was only available after 48 hours and as a last resort I will be forced to make use of the independent delivery at R350-00 I decided to phone Werner De Jager of Cashbuild and report the possible scam as, if true, could pose a major reputational as well as a financial risk to Cashbuild. On that same day, from the parking lot, in front of the branch, I phoned Cashbuild Head office wanting to discuss my experience and concerns with Werner De Jager and to see if we could perhaps resolve the situation. Michelle Rogers, whom took the call on behalf of Werner De Jager refused to let me address it directly with Werner and advised that somebody will contact me to sort the situation. End of discussion. At 16h09 I received a voice message from Big Boy of Cashbuild, requesting me to contact him regarding a complaint pertaining to Cashbuild Ontdekkers. I duly did, I once again had to explain the challenge to him assuming that Michelle Rogers did not give him a proper briefing. Big Boy told me that he was on his way to the Ontdekkers branch and will phone me from there as the experience I had was not acceptable. Up until today 15 January 2020 I have not heard from Big Boy yet, nor a simple courtesy call from Michelle Rogers to enquire whether the complaint was addressed. (By now I have resolved to accept the fact that I will never hear from Werner De Jager as one complaint regarding the poor service from one branch and the possibility of a delivery scam at the branch is to trivial in the greater scheme of business to be attended to or to be noticed by the CEO of Cashbuild.) My greatest disappointment was not the fact that I was treated with disrespect at the branch, or the fact that the attitude and lack of client service at the branch could have been due to a lack of proper and effective training of staff by Cashbuild. My greatest disappointment is the fact that Senior management at Cashbuild head office chose to ignore my complaint, and worse, not willing to acknowledge or to investigate the possibility of what I have perceived as a possible scam at their Ontdekkers Branch. I have made the decision NOT to support Cashbuild in future, and to rather take my business elsewhere. Perhaps the complaints on Hello Peter pertaining to poor service by some Cashbuild branches will eventually get the CEO to take notice of what is happening in his business before it is to late and ALL of their clients decide to also take their business elsewhere. As per the above, I am no longer interested in any hollow and scripted apologies or any promises of a better experience next time as their will not be a next time for me at Cashbuild.
61 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
5 (83.33333333333333%)