BS
Bradley S
Active since Jan 2020
4
Reviews
0
Industries
Reviews
4 reviews46 months ago
WesBank - Send me my Vehicle Registration Documents PLEASE
I paid my last car payment at the end of April 2022, I didn't receive any notification from WesBank confirming the same. On the 10th of June I requested WesBank to send me my vehicle registration papers. On the very same day I received an email from WesBank confirming my request and to say the papers will be sent via courier. On the 14th of June I received yet another email from WesBank confirming what documentation will be included and that it will take 3-5 working days to be delivered by courier. 10 working days later I have still not received my documentation and until I have I cannot sell my car. The lack of customer service is shocking. Really disappointing!!!
268 replies
47 months ago
FNB - shocking service
Last week I purchased airline tickets online, the transaction was unsuccessful as the link time-out but FNB reserved the full amount from my account, I contacted the airline and they confirmed the transaction was unsuccessful and that the bank will reverse the amount. It has now been a week and nothing has been reversed. I have contacted my Private Banker, logged tickets, filled in the appropriate forms but nothing. The fact that they don't even bother following up the issue is just ridiculous.
134 replies
64 months ago
THIEF - BEWARE of Liezel Coetzee - moobacon999 @ Gmail dot com
I have just been ripped off by Liezel Coetzee, she advertises software at a very good price and when you enquire she responds really quickly but as soon as you make the payment that will be the last time you hear from her. Unfortunately I did not do my due diligence before making the payment, lesson learnt i'm afraid. I just can't believe there are still people out there that will willingly steal money from people in need.
0 replies
76 months ago
Extremely Poor Customer Service - Refusal to replace broken windscreen
Last Thursday I took my Renault Clio in for a service, the car was checked over by the Service Adviser as per usual and all marks etc. were noted. It was noted that there were 2 small stone chips in the windscreen and i was asked if I would like for them to repair the chips. Later on that afternoon i received a call from Renault Silver Lakes to say that they will not be fixing the chips as the windscreen is cracked. The windscreen was not cracked when i left it there in the morning. I was then told that it must have cracked when they started washing the car. I opened a complaint and was told that the Service Manager would call me. I only received a call on Monday this week during which the Service Manager informed me that he does not have the authority to approve the replacement of the windscreen and that he would need to discuss ti with his Dealer Principal. Today I received another call from the Service Manager to inform me that the Dealer Principal felt is is not their responsibility to replace the windscreen even though it broke whilst under their supervision. Who prey tell is responsible then? Extremely poor Customer Service, i will definitely not be going back #Furious
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (100%)