JM
jacob M
Active since Jan 2020
25
Reviews
0
Industries
Reviews
25 reviews3 months ago
Account closure
On Monday I accompanied my wife to pay and close the account.Call was made as she spoke to lethu regarding account closure a and assured that it will be closed within 24hrs instead account credit was sent which is not needed.Please confirm account closure.Thats it.0733047633.
0 replies
8 months ago
Pep phoneyam
My name is Jacob 0733047633.For the past 2 to 3 months I am daily recieving calls about Nhlanhla who took phone yam at Pep using my phone number.Thos is stressing me as I went to pep to explain this I also have SMS sent to me. Pep asseblief se vir die /julle mense Hoeu op Om my daagliks bel. Dot is vir my te feel.I can't take anymore as almost 3 call daily.I can't explain this at each and every caller.Dit is genoeg.
0 replies
9 months ago
Ifounyam cellphone contract
My name is Jacob and have an ongoing calls from pep, Ackerman's,dunn of certain Nhlanhla regarding phone yam he took from one of above stores using my name.I tried to clarify my name to callers but can't stop calling me.I recieved SMS on 29 May 2025 at 20h18 to pay R137.94 on 5 June 2025 with ref:1136020004325900. I went to Pep to enquire about it and was advised to go to cell c for clarity but proved no link to phone issues that is now causing unnecessary stress .0733047633 please stop this
0 replies
11 months ago
Claim
My name is Jacob.I experience a bad treatment from Ramaph group.I submitted claim on Thursday late with funeral to take place on Sunday.I got email of id number with lady number not visible which I rectified.Expecting my claim to be processed another email of documents needed.I submitted required documents certified at police station.0733047633 my number
0 replies
15 months ago
Bad. and disrespectful treatment for a loyal customer
My name is Jacob 0733047633. My wife a loyal customer for over 20yrs was badly organised treated like ********. Some months back my wife lost smartphone and got injured at work which resulted in knee operation.Dealing with stress using crunches we went to four Jet stores to get a new card to pay account but were told to bring a smartphone.I then bought her smartphones of which last Friday we went to Jet store for new card. Unfortunately we were told of her account be handed to Daly Credit/debt collector..I for one think this is absolutely uncalled for as matter was reported and negative response from Jet resulted in us deciding to get smartphone as requested.This serves to inform other customers as to what will happen in case they got into an unexpected situation.I at some stage lost my Pep card but within 10 minutes I was given a new card without smartphone.
56 replies
16 months ago
Reconciliation dstv
My name is Jacob from Gauteng.I wrote to dstv about paying R520 for reconnection up untill now have not been help.0733047633.O didn't expect this kind of ignorance from multichoice(DStv) been taken from polar to post more especially used my airtime calling them.
112 replies
21 months ago
Unfair labour treatment
My wife is employed at Festive Chicken farm under Astral.She was injured at work ehich resulted to a knee operation. She has not been paid ehich at some time manager pr supervisor called me to inform my wife to come to come back at work so that they can claim for her compensation. She has been to doctors appointment without company assistance.She is back at work using crutches to ealk.She tried calling HR regarding payments but eas told that the same HR forget to submitt paper or report for payment. At wages department she eas told to fill in leave forms for days lost.With no safety officer supervisor or manager fill in injury on duty forms.My wifes accounts have been handed to lawyers and policies lapsed .At that company there are several employees injured with no compensation.Others lost finger .The only emporment is health and safety with certifate not accredited.They work 24 days with 4days to res in a month.At some stage they work till late and have to pfovife themselves transpirt.Promotion is sourced from other farms.I am sick and tired of companies that still disrespect their employees. They just want production.0733047633 they can call me.Some were fired without due process as they take employees for granted .
0 replies
21 months ago
Apology to Truworths
My name isJacob and this serves to apologise on matter of unfair traetmen which mistakenly i typed Truworths instead of Festive Chicken company(Astral).Please accept my apology for mistake encountered.
0 replies
21 months ago
Unfair treatment
My mame os Jacob.My wife is employed at Fesitve Farm.She was injured at work and therafter eas taken tp hospitaal.She suffered a knee injury which resulted into knee operation. Doctor bookef her off sick but the company decided not to pay her pay supposed to earn which ended om her accounts not being paid.She was told to come to work even if she is still on crutches so as company could claim for compensation.Injury on duty was completed by manager/supervisor instea of safety officer (no safety officer at that company. She is even working using crutches with no payment. She has to go to loan sharks to make ends meet.For this mpnth she wprkef fpr almost the whole month but still unpaod.She tried contacting hr who also coudnt help of which at wages she was told to fill in forms for leave to be paid which is not possible for employee with injury on duty.She even has to pay transport for doctors appointment.All required doctors letters were submitted to the company but nothing helped.labour law seems to be ignored as per above statement.
109 replies
22 months ago
Lost jet card
My name is Jacob.My wife as loyal Jet clothing ,lost a smartphone and jet payment card.We then went to jet for payment but were told to get a smartphone for a new jet payment card.We tried trie other branches of which smartphones were only solution to a new card.My wife got injufed af work which resulted in k ee operation. Theraftsr we got message from lawyers claimkng to be sent by jet.I last month went to Pep for my lost card which took them 5minutes to get a new one of which no smartphone was used.This message serces to warn jet customers as to what to expect on losing their card.Can just put pride aside go ask Pep on how to help customers on lost card issue.I am foally dissapointed by jet
106 replies
Review Distribution
5 Star
0 (0%)
4 Star
4 (16%)
3 Star
1 (4%)
2 Star
4 (16%)
1 Star
16 (64%)