KM
Khumo-Dee Molale
Active since Feb 2020
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Extremely Unprofessional Service
I had a delivery scheduled for today 11 March 2026, and the experience was absolutely unacceptable. The driver could not find my address and kept getting lost. I even went out of my way to share my live location with him on WhatsApp to help him, yet he was still extremely rude and unprofessional when communicating with me. When I called customer care to get assistance with my delivery, the situation became even worse. The agent I spoke to was also rude and dismissive. He switched to speaking Zulu and told me that he would hang up the phone on me. This is completely unacceptable customer service. Both the driver and the customer care agent behaved in a very unprofessional manner. If this is the level of service your company provides, then it is very concerning.
0 replies
14 months ago
Terrible Internet connection
Terrible internet..Spent the entire weekend without internet ,tried calling ,sent tickets and I was told to expect a call within the next 24/48 hrs .Zero sense of urgency, zero customer care . ******* network. Definitely canceling my plan because there's no way I'm paying for a poor service .
107 replies
26 months ago
I'm so happy to shar...
I'm so happy to share that ,my excess was reduced as well as my premiums..Such a wonderful customer service..Thank you PMD for catering for requests and needs
56 replies
33 months ago
Thank you very for a...
Thank you very for a very informative and excellent service from Jabu, really appreciate it
60 replies
40 months ago
My excess fee was a bit steep so I gave King Price a call and they listened
My excess fee was a bit steep so I gave King Price a call and they listened. They revised and refreshed my policy schedule. Both my premiums and excess was reduced. Thank you 😊
132 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)