Khumo-Dee Molale's Profile | Hellopeter

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KM

Khumo-Dee Molale

Active since Feb 2020

6

Reviews

0

Industries

Reviews

6 reviews

Checkers Sixty60

3 months ago

Outstanding Service Experience at Checkers Sixty60 Kyalami

I would like to extend my sincere appreciation to Checkers Sixty60 for the exceptional customer service I recently received. I placed an order through Sixty60 from the Checkers Kyalami branch and unfortunately needed to return the items. I contacted the Sixty60 customer care team and was assisted by Siya, who handled my query professionally and advised me on the return process. He also informed me to speak with Nkosinathi at the store. Upon arriving at the store, I met with Nkosi, who was already aware of the matter and resolved the issue promptly and efficiently within minutes. I truly appreciate the professionalism, communication, and excellent service provided by both Siya and Nkosi. Their willingness to assist made the entire experience smooth and stress-free. Thank you once again for the outstanding customer service.

0 replies

5 months ago

Extremely Unprofessional Service

I had a delivery scheduled for today 11 March 2026, and the experience was absolutely unacceptable. The driver could not find my address and kept getting lost. I even went out of my way to share my live location with him on WhatsApp to help him, yet he was still extremely rude and unprofessional when communicating with me. When I called customer care to get assistance with my delivery, the situation became even worse. The agent I spoke to was also rude and dismissive. He switched to speaking Zulu and told me that he would hang up the phone on me. This is completely unacceptable customer service. Both the driver and the customer care agent behaved in a very unprofessional manner. If this is the level of service your company provides, then it is very concerning.

0 replies

18 months ago

Terrible Internet connection

Terrible internet..Spent the entire weekend without internet ,tried calling ,sent tickets and I was told to expect a call within the next 24/48 hrs .Zero sense of urgency, zero customer care . ******* network. Definitely canceling my plan because there's no way I'm paying for a poor service .

3 replies

Prime South Africa

30 months ago

I'm so happy to shar...

I'm so happy to share that ,my excess was reduced as well as my premiums..Such a wonderful customer service..Thank you PMD for catering for requests and needs

1 reply

Momentum Insure

37 months ago

Thank you very for a...

Thank you very for a very informative and excellent service from Jabu, really appreciate it

1 reply

King Price Insurance

43 months ago

My excess fee was a bit steep so I gave King Price a call and they listened

My excess fee was a bit steep so I gave King Price a call and they listened. They revised and refreshed my policy schedule. Both my premiums and excess was reduced. Thank you 😊

1 reply

Review Distribution

5 Star

4 (66.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

2 (33.3%)

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