Active since Feb 2020
The service provided by Kamogelo Maphosa at Capital Legacy was exceptionally good. Thank you.
DuePoint is a South African, legal, regulated financial services company, which is why I decided to join, as I was looking for a business that I could trust. I have been with the company for 4 and a half years and in that time they have delivered on every promise made. If you are prepared to do the work, you will reap the rewards, and there are many different ways in which DuePoint rewards you for growing your business. It is most certainly worthwhile, but only if you are prepared to make the time and do the work. This business is not for lazy people who want to earn millions overnight without putting in the effort.
I subscribed to Just Answer to get advice on a legal issue. After the first month, I cancelled the subscription, but was charged again. I asked for a refund and was told they do not do refunds. This month is was charged AGAIN, even though I cancelled and was again told I could not get a refund, but that I must be happy that it is now cancelled. How can I not be eligible for a refund if they have charges me twice AFTER I cancelled????? I am mydtified. Please see their response email below Jeff from JustAnswer via freshdesk.com Apr 21, 2022, 6:37 PM (13 hours ago) to me Hello, Thank you for your reply. I can certainly understand your concern and your frustration over your charges and why you would be requesting a refund, however, I must remind you that you are not eligible for a refund. We are very upfront to new visitors when they visit our site regarding the fees associated with the service. Before a customer is able to submit their question, they must agree to the R15 join fee as well as the monthly membership fee. I can assure you that we’ve taken action to cancel your membership preventing any charges from occurring in the future. I hope this clarifies our service for you and our stance regarding your refund request. However, should you have any other questions for us, please let us know and we’ll be glad to help. , Regards, Gerald A. JustAnswer Customer Care
I have been trading with 10cfds.com and had $4000 in the trading account. I had a withdrawal of $1000 pending, and the trading advisor that was assisting me with trading, phoned me and asked if I wanted to take a trade. I said NO, because I was waiting for the withdrawal to go through first, before doing any trading. He then ASSURED me that my withdrawal would NOT be impacted by placing a trade, I would still be able to do the withdrawal, so I place the trade. Within 10 minutes I received a email from 10CFDS indicating that my withdrawal had been cancelled due to the trade that had been placed. The trade consequently went south and I lost all the money in the account. I realise that trading comes with risk, and my issue is NOT that the trade tanked, but that I was given INCORRECT INFORMATION. I would NOT have taken the trade and would have had the $1000 that I planned to withdraw. After the trade tanked, I struggled for over a week to get hold of anyone from 10CFDS and only had someone call me once I threatened to post on Hello Peter. They have not been willing to address my issue of paying me the $1000 withdrawal, which I would have had, had they not given me incorrect information. SUMMARY 1) INCORRECT INFORMATION GIVEN 2) I WAS IGNORED UNTIL I THREATENED TO TAKE ACTION 3) THEY HAVE BEEN UNWILLING TO PAY THE $1000 I WOULD HAVE HAD, HAD I RECEIVED ACCURATE INFORMATION.
SHOCKING SERVICE - I signed up for a trail with Connect365 (and Emphatic, a detail they do not mention when you sign up for the trial) which does LinkedIn marketing and I cancelled before the trial ended. They charged me 2 months in a row, even though I had cancelled before the trial deadline. I have now spent months trying to get the money back. They have refunded one month, but refuse to refund the other month. Stacy, the 'support' person also has real attitude, NOT the sort of service I expect. Do NOT get involved with them.
Service Consultant Tshepo Molaodi - I would like to congratulate him on his excellent service and great recommendations re: getting the most out of my policy. Great job. Warm regards Bev Wharton-Hood
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