LS
Logan S
Active since Feb 2020
8
Reviews
0
Industries
Reviews
8 reviews23 months ago
Flow path - Complaint
Hello. my wife went in for tests in 2022 and the bill was settled via a bank transfer. In April 2024 I received a SMS from Venn Attorneys to whom I was handed over to for no payment . SMS and email response with proof of payment sent to them had no response. I received a call from Venn's on Monday about the non payment claim. I resent the Proof of Payment, however I had to call them the following day and I received an apology from Venn's. to also confirm that the payment was received. They could not explain how this happened. This episode was very stressful as we are pensioners and caused major issues as the amount was R3480, which is excessive for us to find. Following some of the other complaints this seems to be common practice with Flow path. To date there has been no communication from Flow path. Thanks
0 replies
33 months ago
Sarah assisted me online after I messaged on WhatsApp about having no internet connection since yesterday
Sarah assisted me online after I messaged on WhatsApp about having no internet connection since yesterday. It took about 10 minutes on WhatsApp for the Internet to be restored. Thanks
60 replies
51 months ago
Price Increase in 6 months
Hi, I have installed fiber at my home with Home Connect via Zoom Fiber. I am currently with them for about 6 months and received an email indicating that there is a price increase of >20 % i.e. a R120 increase. When I enquired with Home Connect they told me that it was Zoom who increased the premium. How is this possible? Thanks
53 replies
62 months ago
House Break - in Claim
Excellent, efficient and prompt service specifically from Roxy Claasen -Non-Motor Claims. Roxy was sympathetic, very informed and pleasant. Thank your your your great service, this is much appreciated.
53 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
3 (37.5%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
1 (12.5%)