JO
Joe O
Active since Feb 2020
4
Reviews
0
Industries
Reviews
4 reviews62 months ago
Great Service
In March 2019 we had a couple of hailstorms which caused my roof to leak and I got water in my lounge ceiling, luckily we noticed it soon enough and made a small hole in the ceiling to drain the water with no visible damage to the ceiling except for a water mark and the small hole which I made. I recently noticed that my ceiling was sagging and it looked as if the whole thing was going to come down. I contacted Outsurance and they sent out their assessor to inspect the damage, while the assessor was here I also told that my driveway paving was sinking at the entrance to my garage causing water to dam up and flood my garage every time we had a good rain. The assessor inspected the paving, took measurements and advised me on what should be done to remedy the problem with my paving. He left and told me I would be contacted by Outsurance the same day or the next. Outsurance approved both claims and paid me out in cash and advised that I should get contractors to do the repairs, this saved me paying any excess. In January I got quotes for the repairs and appointed contractors who subsequently done the repairs to my satisfaction. The ceiling repair came in slightly over budget and the paving repair was considerably lower. So forfeiting my Out Bonus due to the claims I came out with a couple of extra rand which more than covered my Out Bonus and my repairs are done. One happy client :)
53 replies
66 months ago
Excellent service
Great service, fast delivery. Extensive range of items for sale I will definitely recommend Futurama all.
53 replies
68 months ago
BLCK Vapour, best E-liquid Conentrates supplier
These guys are the best when it comes to products and service. You order today and you get delivery the very next day. If for some reason they do not have the product/products you ordered they call you and notify you and suggest alternatives. Once I received a totally different product to what I had ordered and I notified them via email within 10 min I received a phone apologising for the error and the correct product was dispatched which I received on the same day. BLCK Vapour is the best e-liquid concentrates supplier when it comes to pruduct range, customer service and deliveries.
0 replies
69 months ago
Shocking Customer Service
I ordered 2 office chairs on Thursday which were presumably in stock, the following morning Friday I was phoned by a lady from Discount Decor and was told that they were out of stock, however their supplier was delivering on the same or following day and I could expect my chairs on Tues or Wed. On Thursday still no chairs, I tried to call however I was on hold and the call was dropped numerous times, I sent them a message via their web page and no one got back to me. Today Friday following I got through to them on the phone, the lady advised that there still was no stock and also indicated that the product was being discontinued due to a number of comebacks, why was I not notified. I then asked for a refund and was told that it would take 5 days for a refund, this is unacceptable, when I placed the order payment was made via PayFast which to me means that they got my money virtually immediately. They have been sitting with my money for over a week and now I must wait 5 days to get it back, not acceptable. The lady said they have other on the floor which have not been loaded onto their web page yet and she would send pictures together with pricing, I am still waiting. I would discourage any one from purchasing from Discount Decor, shocking service.
0 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (25%)