SS
Sally-Anne Smith
Active since Feb 2020
19
Reviews
0
Industries
Reviews
19 reviews2 months ago
Really BAD / NON Existent Service when lodging or trying to lodge a claim.
If there was an option to give NO stars I would !!!!! Lack of communication, when lodging a claim and after lodging a claim - untrained staff, disinterested staff - I could go on & on. Would definitely not recommend this company to anyone looking for an insurance provider.
1 reply
4 months ago
Worst Service EVER
My policy is with 1st for Women but I keep getting through to Auto & General. I lodged a claim about a month ago & was told that a certain person would keep in touch with me to keep me informed on the status of my claim. I never heard from him again!!!!! A few weeks later I called and spoke to some one else who came across as very helpful & assured me that my claim would be settled within a few working days. Its now almost a month & have heard NOTHING further - no refund, no call, e mail or message. I have just tried calling for the 3rd time in an effort to find out when I can expect the money due to me to be paid into my bank account and all I got is what I imagine to be a recorded message, or some kind of AI that kept asking me the same question over & over again, regardless of the fact that I had answered the same question more than once. I called back - same story. If I could give Auto and General NO stars that would be my preference - unfortunately we are not given that option. Guess who will be looking for a new insurance provider once this claim has been settled? I cannot comment on their service because it is non existent. My advice to anyone looking for insurance - avoid Auto & General/1st For Women at all costs.
5 replies
4 months ago
AMAZING CANNONIER - MAURITIUS
We just returned from an AMAZING family holiday at Cannonier. The setting is stunning, as are the beaches & the sunsets. Having stayed at a few resorts in Mauritius over the years I can honestly say this one rates up there with the best of them. We, as a family were "blown away" by how friendly the staff was, how amazing the food was both at the buffet and at the Navigator. A special shout out to Osman & Angela at the buffet. The chefs, especially AJ are very accommodating, as are the the rest of the staff. At the Navigator Roshan & the musicians went out of their way to make my daughter's birthday extra special & last but not least Kim at Planteur looked after us so well as did all the staff we encountered, always friendly & ready to help - our rooms were well serviced & our bar re stocked daily. Would we go back again _ ABSOLUTELY ....... would we recommend Cannonier to others - ABSOLUTELY. Thank you to you all
0 replies
5 months ago
Great Customer Service
Great service yet again from Trisha Maharaj when booking future getaways. Than you Trisha
1 reply
8 months ago
Professional Reliable Service from Trisha Maharaj
Trisha Maharaj gives amazing service. Very professional, friendly & competent. Trisha always comes back to me as promised and never disappoints.
1 reply
9 months ago
GREAT SERVICE
Always a pleasure to deal with Trisha Maharaj. She is always helpful, professional and patient.
1 reply
11 months ago
Full Marks for Customer Care & Service
Wonderful Customer Care - Tiger Wheel & Tyre Long Beach - Thank you Clint & Zoe for your help advice & genuine care & concern for my predicament.
1 reply
13 months ago
Great Service
Great experience - Thank you Trish Maharaj for the great service.
1 reply
29 months ago
Confirmation Message *Business Name:* 1st for Women *Review:* I don’t feel any business is perfect hence the 4 star rating
Confirmation Message *Business Name:* 1st for Women *Review:* I don’t feel any business is perfect hence the 4 star rating. However, Kelello Ramorola who attended to my claim was very helpful, friendly and professional. Hoping that the claim I lodged will be handled in the same way. *Rating:* 4 out of 5. 1st for Women reviews are powered by Hellopeter. By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy. https://www.hellopeter.com/legal/legal
1 reply
33 months ago
Unable to access pen rely.
I recently wrote a review on Pick n Pay Long Beach Mall & was notified that they rep**** to me privately, however I am unable to access their reply. Please advise
1 reply
Review Distribution
5 Star
11 (57.89473684210526%)
4 Star
2 (10.526315789473685%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (31.57894736842105%)