KN
KN N
Active since Mar 2020
3
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3 reviews1 month ago
Disappointing experience!
Our stay at Kiara Lodge was unfortunately a very mixed experience. We visited for a birthday celebration and stayed in two different three-bedroom units due to booking availability. Upon arrival at the first unit, we noticed two water leaks. These were reported immediately and were fixed the following day. Despite this inconvenience, the first unit was spacious with a pleasant, modern look and feel. Although we were told it had recently been renovated—which did not entirely appear to be the case—it was still comfortable and acceptable. The first three nights of our stay were enjoyable, and the restaurant staff were friendly, professional, and very accommodating. However, on the night before we checked out of the first unit, there was a very unpleasant stench in one of the bedrooms. It appeared to be coming from the toilet pipes or possibly damp carpets. The following day we checked out and moved to another three-bedroom unit. After making arrangements with reception, we waited approximately two hours for the next unit to be prepared. Unfortunately, the condition of the second unit was extremely disappointing. It appeared outdated and poorly maintained, both inside and outside, as though it had not been renovated in decades. There were broken tiles, stained walls, damaged doors, and overall the unit looked unclean and neglected. Most concerning was that the unit we were allocated looked nothing like the one advertised online. The interior and overall standard were completely different, which felt misleading and dishonest. Considering that Kiara Lodge is not an inexpensive destination, the unit was absolutely not value for money. I enquired at reception and with reservations about the possibility of upgrading the booking, but I was informed that no alternative units were available, despite visibly seeing several units that appeared to be unoccupied. The condition of the unit was so disappointing that we strongly considered leaving and returning home. In the end, we stayed the one night but checked out well before the scheduled departure time. Based on this experience, I would unfortunately not recommend Kiara Lodge to anyone looking for value for money, cleanliness, comfort and well-maintained accommodation.
0 replies
13 months ago
Horrible experience!
In October 2023 my mum was admitted to the hospital after a fall. The ER staff onsite were great. What followed during her 3 week in hospital stay was entirely different. She had to endue the same tests everyday for 3 weeks, until we both got to a point and asked for her to be discharged. Every day, when her attending physician advised what tests were being done, I had always requested that they should ensure that her medical aid will cover these costs prior to proceeding with the test. And now 17months later I'm receiving bills from Dr's from this hospital. Is that even legal to bill a patient years later and try to claim from the patient when this should have been the recovered from medical aid. In addition, on one specific procedure, the attending Dr, made my mum wait the entire day without eating before he causally decided to pitch up and conduct the procedure. No apology, no explanation, no empathy not to say the least , his attire and attitude was definitely not befitting of a medical professional. Worst experience, some of the Drs are the worst I have even experienced, and seems as if this hospital is trying to make money off the medical aid and patients. I would never recommend this hospital to anyone. The quality of medical professionals have severely deteriorated over the past years!
106 replies
26 months ago
Heyshape body suit
I finally decided to order my body suits from Heyshape, the ordering and delivery process was quick and smooth. I ordered 2, XS and S, but to my disappointment, neither of them snatched my body like I expected it to, it fitted just like another bodysuit. I'm 1.5m in height and 60kgs and I have a small postpartum belly. If anything, my jeans were tighter after using the Heyshape bodysuit. After seeing the many videos online and reviews, I thought finally a product that will work. I contacted the customer service and their response was swift but options of refund/return not so good. If I wanted a refund, I had to courier the goods to the US at my cost, which was 3 to 4 times more expense than the item itself. I eventually chose the 20% refund option, which wasn't much. My advise is be cautious when ordering from Heyshape and know the refund/returns options. Don't always trust online videos and reviews, in my opinion this company is a ****. Cheers.
0 replies
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2 (66.66666666666667%)