TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
HEYSHAPE has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked HEYSHAPE across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered the buy 2 get 5 bodysuit sale and oh my, what a process it's been. On their website it clearly states the order will be shipped within 24 to 48 hours and to allow up to 5 business days for delivery depending on location. I've literally waited 6 business days and no update on when my delivery will take place, just received a tracking number. I've ordered from them before and that is why I figured I'd give it another go as the first experience with really great, received my items within 4 business days. It's been weeks and I've still not received any refund or my items. I would have like this for an event and all response received is the refund is on it's way. Would suggest giving another vendor try if you need the items within atleast 2 weeks.
1 reviews | Active since Jan 2020
I ordered the buy 2 get 5 bodysuit sale and oh my, what a process it's been. On their website it clearly states the order will be shipped within 24 to 48 hours and to allow up to 5 business days for delivery depending on location. I've literally waited 6 business days and no update on when my delivery will take place, just received a tracking number. I've ordered from them before and that is why I figured I'd give it another go as the first experience with really great, received my items within 4 business days. It's been weeks and I've still not received any refund or my items. I would have like this for an event and all response received is the refund is on it's way. Would suggest giving another vendor try if you need the items within atleast 2 weeks.
1 reviews | Active since Jan 2020
I wanted to return my items as the size was not right. I emailed the company, the kept on responding with more questions not to have my items returned. They eventually responded and gave me the option of keeping the items and providing 50% refund. Its months later. I have not received any refund and they do not respond to my emails.
1 reviews | Active since Jan 2020
I wanted to return my items as the size was not right. I emailed the company, the kept on responding with more questions not to have my items returned. They eventually responded and gave me the option of keeping the items and providing 50% refund. Its months later. I have not received any refund and they do not respond to my emails.
1 reviews | Active since Jan 2020
I finally decided to order my body suits from Heyshape, the ordering and delivery process was quick and smooth. I ordered 2, XS and S, but to my disappointment, neither of them snatched my body like I expected it to, it fitted just like another bodysuit. I'm 1.5m in height and 60kgs and I have a small postpartum belly. If anything, my jeans were tighter after using the Heyshape bodysuit. After seeing the many videos online and reviews, I thought finally a product that will work. I contacted the customer service and their response was swift but options of refund/return not so good. If I wanted a refund, I had to courier the goods to the US at my cost, which was 3 to 4 times more expense than the item itself. I eventually chose the 20% refund option, which wasn't much. My advise is be cautious when ordering from Heyshape and know the refund/returns options. Don't always trust online videos and reviews, in my opinion this company is a ****. Cheers.
1 reviews | Active since Jan 2020
I finally decided to order my body suits from Heyshape, the ordering and delivery process was quick and smooth. I ordered 2, XS and S, but to my disappointment, neither of them snatched my body like I expected it to, it fitted just like another bodysuit. I'm 1.5m in height and 60kgs and I have a small postpartum belly. If anything, my jeans were tighter after using the Heyshape bodysuit. After seeing the many videos online and reviews, I thought finally a product that will work. I contacted the customer service and their response was swift but options of refund/return not so good. If I wanted a refund, I had to courier the goods to the US at my cost, which was 3 to 4 times more expense than the item itself. I eventually chose the 20% refund option, which wasn't much. My advise is be cautious when ordering from Heyshape and know the refund/returns options. Don't always trust online videos and reviews, in my opinion this company is a ****. Cheers.
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