Active since Apr 2020
When you book with Lekkerslaap you know everything will go smooth! No worries about ****mers and false adverti*****ts. I've been using them for years and book all my holidays and stayovers through Lekkeslaap.
Please take note of my experience with this company that supplies wedding related items. I ordered a seating board and paid three months in advance. One week before the wedding date it still did not arrive despite multiple promises from the company owner. By then we just wanted the company to be honest with us and tell us whether it was made or not. We were sent a photo of a "finished" board but it was of the back side of a board. In order to find out whether the board was made or not (which we suscpected it was not) we asked her if she could change anything on the board. When she said she could, we had our answer. I then called her and told her that we will pick up the board ourselves. The company then offered to refund me by the next Friday. I still have not received a refund.
Paid three months in advance for a seating board for wedding 2April 2022, never received it after numerous promises for four weeks in a row that it "will be delivered next week." The week before the wedding when we wanted to go fetch it at her home (my husband was in the facinity) she suddenly offered to refund the R1100 paid. Needless to say, no refund was received yet. I've spoken to at least 10 other brides with similar experiences. DO NOT USE Kotie Friedrichs! Also, she changes the name of her page and blocks her page for reviews and comments
When booking a three-day safari with the lodge for the end of March 2020, they demanded a 100% upfront payment. Now, with the lockdown due to the COVID-19, when they are unable to accommodate us, Mabula Lodge refuses to refund me! First, they offered a voucher valid for 15 months, which is useless to me since I am from New Zealand and do not plan to visit SA within the next 15 months (for which they said the voucher would be valid), next thing, they refuse to negotiate further. This is unacceptable and a total rip-off! Firstly, they had no expenses whatsoever upfront for this booking and secondly, they are in breach of the Consumer Protection Act of 2008. People be aware of these scammers!!!
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