TV
Trou Voetjies
Unclaimed Business
TV
Trou Voetjies
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Entertainment & Gaming
#13NPS Score
0Unlikely
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Mary-Ann Naude
1 reviews | Active since Jan 2020
11 Apr 2022, 14:13
My wedding experience with Trou Voetjies
Please take note of my experience with this company that supplies wedding related items. I ordered a seating board and paid three months in advance. One week before the wedding date it still did not arrive despite multiple promises from the company owner. By then we just wanted the company to be honest with us and tell us whether it was made or not. We were sent a photo of a "finished" board but it was of the back side of a board. In order to find out whether the board was made or not (which we suscpected it was not) we asked her if she could change anything on the board. When she said she could, we had our answer. I then called her and told her that we will pick up the board ourselves. The company then offered to refund me by the next Friday. I still have not received a refund.
Helpful (0)
|Replies (0)MN
Mary-Ann Naude
1 reviews | Active since Jan 2020
11 Apr 2022, 14:13
My wedding experience with Trou Voetjies
Please take note of my experience with this company that supplies wedding related items. I ordered a seating board and paid three months in advance. One week before the wedding date it still did not arrive despite multiple promises from the company owner. By then we just wanted the company to be honest with us and tell us whether it was made or not. We were sent a photo of a "finished" board but it was of the back side of a board. In order to find out whether the board was made or not (which we suscpected it was not) we asked her if she could change anything on the board. When she said she could, we had our answer. I then called her and told her that we will pick up the board ourselves. The company then offered to refund me by the next Friday. I still have not received a refund.
0
Replies (0)MN
Mary-Ann Naude
1 reviews | Active since Jan 2020
11 Apr 2022, 05:18
STAY AWAY from Trou voetjies (Trou-my-nou) Kotie Friedrichs
Paid three months in advance for a seating board for wedding 2April 2022, never received it after numerous promises for four weeks in a row that it "will be delivered next week." The week before the wedding when we wanted to go fetch it at her home (my husband was in the facinity) she suddenly offered to refund the R1100 paid. Needless to say, no refund was received yet. I've spoken to at least 10 other brides with similar experiences. DO NOT USE Kotie Friedrichs! Also, she changes the name of her page and blocks her page for reviews and comments
Helpful (0)
|Replies (0)MN
Mary-Ann Naude
1 reviews | Active since Jan 2020
11 Apr 2022, 05:18
STAY AWAY from Trou voetjies (Trou-my-nou) Kotie Friedrichs
Paid three months in advance for a seating board for wedding 2April 2022, never received it after numerous promises for four weeks in a row that it "will be delivered next week." The week before the wedding when we wanted to go fetch it at her home (my husband was in the facinity) she suddenly offered to refund the R1100 paid. Needless to say, no refund was received yet. I've spoken to at least 10 other brides with similar experiences. DO NOT USE Kotie Friedrichs! Also, she changes the name of her page and blocks her page for reviews and comments
0
Replies (0)LO
Liezl O
1 reviews | Active since Jan 2020
5 Apr 2022, 19:00
What a horrible experience!!
If it was possible, I would not even rate a one star but rather a ZERO. Ordered stuff from her months ago, never received anything, all she had was excuses after excuses. She kept bringing her personal life in saying she does not have money or food for her children and could not run her business because of that. I paid upfront but after months of excuses I decided to cancel the order, I made peace I was not going to get my stuff nor my money back. Horrible experience! Do not recommend! Do not order from this woman!
Helpful (0)
|Replies (0)LO
Liezl O
1 reviews | Active since Jan 2020
5 Apr 2022, 19:00
What a horrible experience!!
If it was possible, I would not even rate a one star but rather a ZERO. Ordered stuff from her months ago, never received anything, all she had was excuses after excuses. She kept bringing her personal life in saying she does not have money or food for her children and could not run her business because of that. I paid upfront but after months of excuses I decided to cancel the order, I made peace I was not going to get my stuff nor my money back. Horrible experience! Do not recommend! Do not order from this woman!
0
Replies (0)AM
Adriaan M
1 reviews | Active since Jan 2020
27 Mar 2022, 20:29
Very unhappy customer
We placed a big order with this business in January. When the order was placed we were rold that it would take 3 weeks for delivery. After six weeks we still didn't receive any of our products. The delivery date was moved multiple times and we were asked to pay even more after we have already payed the quite large deposit. After this some of the products were not as we requested or approved as she just decided that according to her it would not work. Our envelope box was suppose to have a perspex fron with writing on. When we got a photo the words was not straight, we asked for it to be fixed and all she did was take out the perspex and glue it on crooked on the inside so that the words will be straight. The keychains we ordered with our guests names where spelled wrong and others where completely left out. Besides this they were sticky at the back. We had to have other keychains made as the ones we received could not be used (these were made in less than a week and was great quality). Products where poorly made and we had to wait until the week of our wedding to receive the products. We needed to get a lawyer to get the products that we payed for. The services was unprofessional and way less then acceptable. Rather use a different company as they wil moet likely keep their promises and deliver a good quality product on time.
Helpful (0)
|Replies (0)AM
Adriaan M
1 reviews | Active since Jan 2020
27 Mar 2022, 20:29
Very unhappy customer
We placed a big order with this business in January. When the order was placed we were rold that it would take 3 weeks for delivery. After six weeks we still didn't receive any of our products. The delivery date was moved multiple times and we were asked to pay even more after we have already payed the quite large deposit. After this some of the products were not as we requested or approved as she just decided that according to her it would not work. Our envelope box was suppose to have a perspex fron with writing on. When we got a photo the words was not straight, we asked for it to be fixed and all she did was take out the perspex and glue it on crooked on the inside so that the words will be straight. The keychains we ordered with our guests names where spelled wrong and others where completely left out. Besides this they were sticky at the back. We had to have other keychains made as the ones we received could not be used (these were made in less than a week and was great quality). Products where poorly made and we had to wait until the week of our wedding to receive the products. We needed to get a lawyer to get the products that we payed for. The services was unprofessional and way less then acceptable. Rather use a different company as they wil moet likely keep their promises and deliver a good quality product on time.
0
Replies (0)ZB
Zelnick B
1 reviews | Active since Jan 2020
16 Feb 2022, 06:02
Unprofessional and misleading supplier
I will urge you not to make use of this supplier, they caused a lot of sadness and added a lot of stress to so many brides when wedding planning should be exciting and the job of the supplier is to make it as stress free as possible. My friend had to beg for her designs and had to wait 9 months to receive some of the products, although she paid in full. Almost all of the products received was incorrect. The supplier also blames the client for inappropriate behaviour when she is actually the one one who speaks to her clients in a unptofessional manner. Please spare yourself the heartbreak and stress and make use of a supplier who is supportive and professional.
Helpful (0)
|Replies (0)ZB
Zelnick B
1 reviews | Active since Jan 2020
16 Feb 2022, 06:02
Unprofessional and misleading supplier
I will urge you not to make use of this supplier, they caused a lot of sadness and added a lot of stress to so many brides when wedding planning should be exciting and the job of the supplier is to make it as stress free as possible. My friend had to beg for her designs and had to wait 9 months to receive some of the products, although she paid in full. Almost all of the products received was incorrect. The supplier also blames the client for inappropriate behaviour when she is actually the one one who speaks to her clients in a unptofessional manner. Please spare yourself the heartbreak and stress and make use of a supplier who is supportive and professional.
0
Replies (0)KC
Karen C
1 reviews | Active since Jan 2020
15 Feb 2022, 12:57
BEWARE OF TROU VOETJIES
Absolute scammers! As brides go through so much stress to plan, this company is not only extremely unprofessional, they are dishonest and unreliable! BEWARE!!! Paid for services and all products not delivered, NO REFUND given to poor quality items. They take over 9 months to deliver a service. Do not use this company!!!
Helpful (0)
|Replies (0)KC
Karen C
1 reviews | Active since Jan 2020
15 Feb 2022, 12:57
BEWARE OF TROU VOETJIES
Absolute scammers! As brides go through so much stress to plan, this company is not only extremely unprofessional, they are dishonest and unreliable! BEWARE!!! Paid for services and all products not delivered, NO REFUND given to poor quality items. They take over 9 months to deliver a service. Do not use this company!!!
0
Replies (0)EG
Estian G
1 reviews | Active since Jan 2020
15 Feb 2022, 12:21
Trou Voetjies
<div>Please don't order anything from trou voetjies we paid in full 9 months ago and we have still not received some of the items and the items we have received needs to be redone furthermore Trou voetjies is very unprofessional in the way they treat their customers .... we are not the only ones to be put through this when it came up on facebook there was so many people coming forward with the same story</div>
Helpful (0)
|Replies (0)EG
Estian G
1 reviews | Active since Jan 2020
15 Feb 2022, 12:21
Trou Voetjies
<div>Please don't order anything from trou voetjies we paid in full 9 months ago and we have still not received some of the items and the items we have received needs to be redone furthermore Trou voetjies is very unprofessional in the way they treat their customers .... we are not the only ones to be put through this when it came up on facebook there was so many people coming forward with the same story</div>
0
Replies (0)JS