Active since Apr 2020
In may I took my phone to be repaired because I had a few keys not working properly. I was told I needed to replace my keyboard for R1400,. They sent me status updates almost everyday. Got my laptop back on the 11th June and the keys were working. However the next day my device would not switch on. I took it back and was told I will get an email update. This time around I did jot get any update, I had to go there a week later to get an update. Then I was told 2 weeks later that my laptop had water damage and I had to pay R9800. Like what they hell. I had never experience any problems with my laptop until they touched it. This is a price of a new laptop. So, it means I would have spent R11 200 to repair my laptop. I am horrified by this disrespect and would not recommend anyone to use them.
I tried to cash out my money beginning of January. I got an email that they received a card decline from my bank. I changed my card and waited. 2 weeks went by. On the 25th of January I got an email that I should send them my bank statement and they will do a manual transfer. Since then I have not heard anything. I have sent 5 emails to followup but no one responds. I have been ignored since.. Today is the 22nd of February, almost a month later and still nothing. I want my money. The service from Stash is appalling. There is no number to even reach them on.
I am very upset right now. My husband got a call from Cell C and we're offering him a phone. It declined and they said to him "is your wife so and so and he said yes, then they said well is accepted her" I got a message saying they vetted me with my ID number without my permission. How is this possible. Is this how it works Cell C? You just take my ID number and check on me? What does POPI say about this? I want answers cause I will not let this go.
Received my 5g rain and my sim connects but no internet connection. We have been calling and sending emails but no one gets back to us. This is frustrating as they have deducted the money already. So we practically paid for NOTHING. Your service sucks. Very disappointing.
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