NS
Ntswaki S
Active since Apr 2020
3
Reviews
0
Industries
Reviews
3 reviews11 months ago
The consultant provided clear and comprehensive explanations, demonstrating a helpful and responsive attitude
The consultant provided clear and comprehensive explanations, demonstrating a helpful and responsive attitude. He also offered a significant price reduction. His name is Thabo Mnguni.
0 replies
17 months ago
Bad service
I am writing to express my dissatisfaction with the service I have received. My shipment, which was scheduled to be delivered on the 26th, has not yet arrived. I spoke with the driver I had been communicating with that morning, and he informed me that my shipment would be delivered the following day by 10:00 AM. However, I did not receive any correspondence regarding this change, and I had to take it upon myself to investigate the matter. This morning, I called the call center and spoke with a representative named Ntombi, but she was unable to provide me with any assistance. DHL express must never associate themselves with third party courier like RAM it is tarnishing the brand. In conclusion, does RAM solely depend on a single vehicle for its operations? In the event of a mechanical failure, will customers experience delays in receiving their shipments? Stop taking customers for granted!!!
56 replies
70 months ago
Worst SERVICE EVER!!!
London Keys Vaal Mall,must shutdown period!!! They are promising services they fail to render. Spent the entire day waiting for them to fix me boots which were returned for more than 5 weeks. More than 7 customers were complaining and demanding refunds . The work is untidy!!! The manager Corren is even more rude, I once spoke to him over the phone he and had the audacity to say to me that they are doing me a favor.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)