HM
Hope M
Active since Apr 2020
14
Reviews
0
Industries
Reviews
14 reviews14 months ago
Exceptional Upholstery Service - Highly Recommended
I recently had my couches reupholstered by Uthuli Upholstery, and I couldn't be happier with the results! From start to finish, their service was professional, efficient and detail oriented. The craftsmanship is outstanding. My couches look brand new, with flawless stitching and a sturdy finish. The team clearly takes pride in their work and their attention to detail is evident. I highly recommend Uthuli upholstry to anyone looking for quality upholstery services. Thank you for transforming my couches. I'll definitely be back for future projects!
0 replies
19 months ago
Excellent Customer Services
I received an excellent customer service from Samantha Govendor. She was patient with me and was willing to sort out my problem until it was resolved. Thank you once again and keep up the good work Samantha.
53 replies
23 months ago
Excellent Customer Care
I would like to compliment Kethabile Tsolo who assisted me with patience and excellent customer care. We need more people like her in this particular company. I have had a few bad experiences with this company and I truly appreciate people like Kethabile who still understands customer care.
53 replies
31 months ago
APPALLING CUSTOMER CARE
The worst customer service ever by Mpendulo Moshanyana. She tells us we need to contact the courier service ourselves as the device is no longer in their hands. After they hand over the device to the courier service is the customers responsibility to contact the courier company. My insurance paid them to make sure I get my device and I also paid my access and this what I am being told. I escalated the matter to the manager Elizma, she promised to call me instead she sent an email promising my device will be delivered 1st thing in the morning. It is now way past 13:00 and we still have not received our device. An URGENT customer care course is needed for this company. The same Mpendulo dropped the phone while I was still talking to her it shows how little we matter as their customers. All they care about is the money and after that their customers can go to hell.
0 replies
31 months ago
Excellent customer service
I was assisted by a lady called Makubu, wow she is so patient and have excellent customer service skills. She is patient with me and extremely kind. I am sending changes to her everyday and she is still willing to help and call me back to assist asap. Keep up the good job Makubu
131 replies
37 months ago
For the 1st time in years I have enjoyed value for my money at their PR unit at Dikhololo
For the 1st time in years I have enjoyed value for my money at their PR unit at Dikhololo. The experience was WOW and house keeping outdone themselves. I wish house keeping for all holiday club resorts and all chalets can be up to standard. They should not only give attention to new PR units. Thank you once again
53 replies
40 months ago
Good & they deliver on time
I love snatcher products even thought some of their products are a bad quality. Tbeir prices are cheap, they need to improve the quality of their goods. They also deliver on time
0 replies
56 months ago
Excellent customer service
I would love to thank my bank for being pro active on the incorrect debit order that was loaded by telkom. A worker at telkom made a mistake on my account that caused my debit order to be a ridiculous amount. Thank you Nedbank for stopping that debit order without even notifying me. Big ups to my bank. I now trust you with my money. The lady at telkom does not even have the decency of apologizing for her mistake. Telling me she is not responsible for billing while she is the one who caused that incorrect billing!
0 replies
56 months ago
Excellent customer service
I would love to thank Aneeqah Cameron from Angor management for her excellent customer service. She is a kind and loving person. Whenever you have a query or complaint she puts herself in your shoes and tries by all means to assist. Please continue with the high standard you have set. Thank you once again for loving your job and taking care of your customers.
53 replies
59 months ago
HORRIFIC Customer Service from Nandos: Eagles Landing.
The worst customer service ever at Nandos Eagle's Landing. I actually need a -5 star rating option! What makes it even more pathetic is that the guy said he was the manager. He is very rude, insulting and degrading. It was freezing outside this evening, and he unproved, harshly chased the delivery guys out of the shop, telling us that we should wait for our food outside in the cold. And that time, we had done nothing wrong! He was shouting and pushing us out, treating us like we're dogs. Telling us that he will treat us and talk to us the way that he wants to, even after reminding him that what he was doing was not good customer service. Yes we are delivery guys, but it should never ever be mistaken, we are there to represent the customer, we are the customers! We will not be degraded and be treated like dogs! And to the owner of Nandos Eagle's Landing: I am expecting you to take drastic matters on what your employee has done. Is this the customer service that your shop supplies? Your employee was boldly saying that he did not care about customer service! He was even telling others to cancel their orders and leave. And I promise you, if this continues, we as drivers will tell our customers what exactly is happening at your shop, and that we wont be delivering anything from your shop, if they want Nandos, they should use a different one! We definitely will not accept such pathetic behaviour. I am expecting you to fix this, to value ALL of your customers! The Consumer Protection Act of South Africa is exactly for such issues. I am hoping that this will be fixed ASAP! that's if you still want us to deliver from your shop.
53 replies
Review Distribution
5 Star
10 (71.42857142857143%)
4 Star
1 (7.142857142857143%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (21.428571428571427%)