Active since Apr 2020
Bought and Air fryer in April and am still waiting for it. Sarah alway has a great story as to why they have not yet received the goods but yet a fast in getting our R1000. Amazing that we still have people that sleep well at night knowing they are ripping people off.
Poor Service /Rip off. They can never honor the delivery date . Waited 6 month to get my car back eventually had to get a lawyer involved so they could release my car. Always a story as why the car was not ready on the committed date. They block you off FB when you try and write a negative review, They even changed the name on FB from Master Mac to Mac Master. They charge for new parts yet they use second hand parts. Think twice before you have your car serviced with them. First service is great until you have to bring back to fixed the issue they should have fix in the first place. They do not honor the guarantee they always try and find an excuse as to why they can not honor this even when the car has been service by them.
What a wast of time. I'm sure they work for the Dishonest and con artist out their. They Protect the motor industry and not the consumer. I've had my car at the most dishonest garage veer for 6 months now MISOA sent 2 emails and them closed the case on the basis that the Repair center ignored both emails. What is the point of having MIOSA when they protect these guys. I'm happy Im not the only one who sees this as all the bad review around MIOSA The mane should change to . POTDMI S- Protectors of the dishonest motor industry service.
After sending my car in for a full engine rebuild back in February 2019 and with a 12 month guarantee. My car had continuous oil loss , taking back to Master mac for the repair a few times during the guarantee and to then be told I needed a new Turbo. Which i then paid for in November and had it fitted, the oils loss was still their. On the 1 January 2020 the motor packed up again still under Guarantee. Took it back to Master Mac for repairs and was told I needed to redo the full engine again and I would need to replace the injectors at a Cost of R33000. I paid in full and was told the car would be ready on the 30th Of January 2020 Its now the 28th of May and my car is still at Master Mac and only now have they order the new Injectors From Nissan, but all along they had the new injectors\, I was told. They have blocked me off Face book and have change the mane to Mac Master. They can never carry out the commitment dates always an excuse why they could not deliver on time. I still do not have a commitment date as when I will actually ever get may car back. Its almost 6 months and a total spent of R150 000 + and I don't know if my car will ever work properly. If you ever take your car to them make sure they give you all the old parts back other wise you will never know if what you paid for is actually in your car. I would stay away from them if you can.
Sent my car in Jan 2020 under warranty after a full engine rebuilt back Feb 2019 by Master Mac gave 1 year warranty during this time had continues oil loss first oil leaks, then turbo was the issue so turbo was replaced still oil loss and then motor packed up under the warranty. Motor had to be redone again, they agreed to fix but I had to pay for new injectors. I paid in full in January 2020 was promised the car on the 30th January. I'm still waiting to get my cat back. I asked for proof of new injectors/photos invoice for the amount paid in still nothing. Car B been with them Master mac for the last 3 months(excluding lock down) still do not know when I will get my car back, Can not commit to a date just getting the run around every time I ask about the car some else is wrong. Last excuse was that the NEW injectors needed to be serviced, funny how brand new injectors have to be service when car is still with them. Just being given the run around. Very Frustrating indeed. They block you of face book have changed mane to Mac Master on FB have been advertising repairs of FB during lock down but can not fix/release my ca, I have no date as to when they will do this. keep way from them do not send cars in to them for repairs. Don't know what else to do Went to the Motors Ombudsman, and looks like they don't even care about them. Keep away from them. In total iv'e spent +/_ R140000 with Master Mac in the past year and still do not have my car back from them.
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