TP
terri P
Active since Apr 2020
5
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0
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Reviews
5 reviews57 months ago
Avoid Phillip Marks who works at leather aid
<div>Phillip Marks worked for leather guard previously He is now working for leather aid He took my couches for cleaning when he worked at leather guard stating he knew all about leather He never even saw the couches just a picture ! Charged me R6000 this was in 2019 when the couches were returned they were in a bad way The leather was very different and looked as if reupholstered the person who made the couches and a leather expert I had in to asses said the couches were ruined and could never be restored to how they wee previously They were a Zambesi leather and were treated incorrectly Phil Marks was notified He collected the couches to "fix " them in 2020 according to the experts this as impossible He has been reported to the consumer council He did not even return the messed up couches and ignored me and blocked my calls He has a case number for theft at the police station The couches have never been seen again! He had promised to reimburse me up to 2021 but nothing was forthcoming He lied to the consumer council and to me that he has no job and hence cannot pay me but He is working at leather aid in Cape Town Whoever deals with leather aid please avoid dealing with Phillip Marks !</div>
0 replies
57 months ago
dishonest leather cleaner and thief
Phillip Marks took my couches for cleaning ruined them Took them back to fix which was not possible never returned them Ignored me plus a police inspector dealing with a case of theft leather guard jhb closed He went to work in C T working now for a company called leather aid in Cape town warning do not deal with this dishonest thief
0 replies
65 months ago
Lift airline
Excellent airline Pleasant helpful staff When was a problem took notice and sorted out efficiently Highly recommend
0 replies
69 months ago
beware dealing with Phil marks of leather Guard
ruined cleaning of couches May 2019 couches returned to be fixed august 2019 according to leather experts were ruined did wrong cleaning! director Phillip Marks will not admit his mistake I am ignored and will not pay any compensation although very obvious made a huge mistake ignores me now has been on HelloPeter before Pity I never saw review before I dealt with him But he still carries on Not affected by reviews on Hello peter shoddy workman and not nice to deal with
0 replies
72 months ago
BE WARNED RE SENDING YOUR COUCH TO INCOMPETENT PEOPLE
UNFORTUNATLY I SAW TOO LATE BAD REVIEWS ON HELLO PETER RE PHIL MARKS AND LEATHER CARD 2018 I NEEDED MY COUCH CLEANED HE NEVER CAME TO SEE THE COUCH ASKED FOR A PICTURE WHICH OBVIOUSLY DOES NOT SHOW THE LEATHER PROPERLY I DO NOT KNOW LEATHER IT IS NOT MY EXPERTESE BUT ACCORDING TO PHIL MARKS HE IS AN EXPERT IN LEATHER CHARGED ME R6000 TO FETCH AND CLEAN THE COUCH THIS WAS IN APRIL 2019 ! THE COUCH WAS RETURNED IN A SHOCKING STATE LEATHER DIFFERENT AND COLOUR AND MARKED BADLY NOT THE SAME SOFT LEATHER ! I HAVE PICTURES OF COUCH BEFORE AND AFTER AS PROOF I HAD SPOKEN TO THE PERSON WHO MADE THE COUCH HE SAID ITS A SPECIAL ZAMBESI LEATHER NEEDS A SPECIALISED CLEANING I HAD A LEATHER EXPERT IN AS WELL WHO SAID THE COUCH IS RUINED DUE TO WRONG CLEANING METHOD EVENTUALLY PHIL MARKS COLLECTED THE COUCH TO GET THE COLOUR CORRECT AS IT WAS COMPLETELY DIFFERENT FROM WHAT IT USED TO BE BUT ACCORDING TO LEATHER EXPERTS IT COULD NEVER BE RESTORED TO ITS FORMER GLORY RUINED THE COUCH WAS COLLECTED IN AUGUST 2019 TO HAVE THE "COLOUR"CORRECTED AFTER MANY CALLS TO PHIL MARKS MEANWHILE THE LEATHER HAS BEEN DAMAGED HE WAS CONTACTED AFTER A FEW MONTHS SAID DUE TO LOCK DOWN CANNOT DELIVER THE COUCH LOCK DOWN WAS NOT FROM AUGUST 2019? HE BLAMES ME FOR ACCEPTING HIS QUOTE AND GIVING HIM THE COUCH TO CLEAN I DID SO IN GOOD FAITH AND THOUGH HE WOULD KNOW WHAT TO DO I DO NOT KNOW LEATHER AND HE SHOULD HAVE SEEN HE COULD NOT DO IT INSTEAD OF RUINING IT AND PUTTING THE BLAME ON ME IHAVE EM FROM HIM STATEING MY COUCH WOULD LOOK LIKE NEW ONCE CLEANED AND WOULD BE EXACTLY THE SAME HE REFUSES TO COMPENSATE ME OR GIVE ME BACK tHE R6000 PIAD FOR CLEANING I CANNOT ACCEPT BACK THIS RUINED EXPENSIVE COUCH
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Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)