Active since May 2020
I am so dissappointed with Russells Furniture, I did a laybye and when I went to pay off my credit I was informed the lounge suit I wanted was sold and discontinued, and this I wasnt informed before placing my laybye, I didnt want anything else so I asked for a refund, and I was asked to bring in a few documentation papers for this, I didnt have an issue, the issue I have is I submitted my documents the weekend of the 17th of March and to date I havent received my refund of 6000 and when I ask for escalation to finance I am told they dont have the Finance departments number????????????????????????????? what company does that at a national level
They are a lot of people who do not pay their TV licences, I do pay my licences. However I do forget when I am due to make a payment and now I am getting emails and sms's from lawyers saying the two payments I did not make have accrued an interest in penalties and now I am expected to pay R795, how unfair is that, we dont revolve around paying TV licences why do we get reminded after a couple of payments have been missed and a lot of penalties to be paid. This feels like its done on purpose and who has such money to pay. I am so unhappy !!
They made my friends vacation send off memorable and they were surprised!!!!!!!!! thank you so much!!!!
Hi There!!, I received my products today after 6 months, for a moment I thought I lost my money. If you bought online and have your proof of payment please contact OZOW support@ozow.com which is their payment method online and inform them that you were scammed by a company that uses their services and you would like to get assistance from them, they will make follow ups with eco essentials and you will get your products delivered and they will keep you updated with emails until you receive your products. But Please Never Buy From Them Again !!!!!!!!!!! They need us to stay in business we might as well leave them if their Service is this Terrible!!!
I am being made to pay a claim because I did not get a reference number (some form of punishment) , I recently moved to a new town and before I knew it we were on lockdown, I had an emergency with terrible lower abdominal pains with a histry of ovarian cyst which discovery had not been covering as I had to be on a waiting period which lapsed a month ago now, so having that in mind, I had to rush to the nearest Dr I could get due to pain, I landed at a gynaecologist who attended to me and now I am on treatment. Today I received an email from discovery saying they will not cover the claim from the gynaecologist because I did not get a reference number from them. For crying out loud who thinks of a reference number while in pain and agony worse of you are even on lockdown. I had been paying cash for my condition now I expect the medical aid to cover that since the waiting period lapsed, worse of in this pandemic they should not expect an emergency to first come with a reference number. I paid cash upfront at the gynaecologist which is a compulsory fee I paid my monthly medical aid and now I have to pay this because I did not get a reference number is this a punishment for the money we pay monthly. Do we as clients even penalise you for contacting us when you need business? This is uncalled for I expect @Discovery Health to re-look at some situations and act swiftly in a more human manner, and not exploit their clients.
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