AM
Apple M
Active since May 2020
5
Reviews
0
Industries
Reviews
5 reviews3 weeks ago
Horrible Service
I am actually just having such a horrible time with the worst time with the service I am receiving from the customer service agent assigned to me. From the onset, I request updates regarding the process for reasons that I provided to Charity. I made four requests for timelines by email, and she only provided me with the timelines after the fourth request. Thereafter, I received updates via WhatsApp in terms of which I was told that I would receive updates. I barely got any updates. I am at a point where I am literally begging for updates. I informed her that I needed clarity on how far back this process would delay. According to the timeline that she provided me with, the entire process was meant to be completed by 22 May, I contacted her on said date to inquire about payments, but she took the liberty to advise that an assessor from my insurer would be sent to assess the vehicle on 25 May. On 26 May, I called Charity to request an update. She advised that my insurer still had not sent an assessor. I contacted my insurer to find out what the delay was because when the vehicle was initially brought in, the assessor was quick. The service agent from my insurance company contacted Charity, and he was given much more information than I was. The insurer's service agent advised that the vehicle had to be taken back in for further repairs. I am not sure why, when I contacted Charity, she couldn't have informed me of this. I am actually super frustrated and unimpressed by the lack of communication. I am further concerned about the quality of work that will be done as a result of this service that I am receiving. While I appreciate that mine is not the only vehicle that's being serviced, I would have really had a lot more peace of mind receiving regular updates from the service agent assigned to my vehicle. On another occasion, I called in requesting to speak to the manager, but somehow I was contacted by the very person whose service is a thorn.
1 reply
34 months ago
Tlabu Diseko ****mer
Tlabu Diseko is a ****mer. Don’t do business with him. I’ve waited 4 months for a gate. I asked for a refund & he’s giving me excuses. Not worth doing business with.
0 replies
49 months ago
Manicaa bad service
Order #000068393 I am struggling to get hold of anyone that works at the store. It’s sending major red flags to me. I would like a refund expeditiously as I am in the middle of renovations & cannot afford further delays.
1 reply
51 months ago
****ING DUMB RCS SERVICE
I have never experience worse service in finance than with the RCS group. I took out a card with Makro. I am presently paying off the card. on 30 March 2022, I received an SMS stating that a purchase was made on my card at a Pik n Pay in Brakpan. Who the **** even lives in Brakpan???? They allege that the called me to verify the payment and when they could not get hold of me, the proceeded to process the payment. ARE THEY ****ING MAD???????? Why the **** would you do that. Now I am spending time sorting out their bull****! I am LIVID!!!
1 reply
74 months ago
Takealot - TRASHALOT! I want my refund
I ordered an item that was due to be delivered on 11 May 2020. At the time I ordered and made payment, I was given the impression that the item was available and it was in that impression that I made the order. They informed me on 5 May 2020 that the item is somehow no longer available and that they would credit my account. I did NOT consent to my account being credited first owing to their cancellation. I want my R2499 refunded back to me. That’s my hard earned money, I don’t want to take this the legal route!
0 replies
Review Distribution
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1 Star
5 (100%)