Active since May 2020
I received an SMS and email from Schulenburg Attorneys last week with an amount payable to an account, an amount I did not recognize at all without any reference to a company or any explanation at all. I therefore wanted to understand before I make any payment, which I was willing and able to do, immediately. I queried it and received a call this morning by the attorneys. However, I was not given a chance to ask my questions, and told if I don't pay immediately, they would sue and then black list me. The lady used these words 3 times. I pleaded with her. Literally pleaded, but she did not allow me any opportunity to talk. Whatsoever. I have since paid the amount out of fear of them taking the matter forward. It is a small amount and I was always willing to pay, I just needed to understand what it was for first. I have learnt that this account was for DR FRYE AND ASSOCIATES INC, which I understand was overdue. However, I queried the codes and amount, based on my medical aid's explanation for partially paying. I have not received any feedback since from Intercare, and therefore I assumed it was finalised and corrected. It was such a small amount, I think R220 or something, which I would have paid immediately if I understood and knew what was going on.
I had no knowledge of my account being handed over to these attorneys and instead of having a conversation, they sent SMSes to make payment of R446. An amount I did not recognize. And so it looked untrusted and a **** so I queried it, multiple times, but no response for days. They finally called me and without explaining to me or hearing my questions, kept telling me they would have to sue and blacklist me. I tried my best to explain that I don't understand it and I just want to understand it, maybe see a statement since they were threatening me just as ****mers would do, demanding money without explaining. It turned out to be an Intercare account from DR FRYE AND ASSOCIATES INC, which I queried with them as well, many months ago, without reply as I thought there was a mistake on it, since my medical aid told me it was an incorrect code and I shouldn't be liable. It was such a small amount (R200 or something) that I would've gladly paid, I just wanted to understand and query it, but no-one ever got back to me, hence I thought they corrected it with the medical aid. I tried talking with the lady from Schulenburg but she kept interrupting me, not letting me talk and kept repeating the same line over and over again, that they'll have to sue and it would cost double if they do, and then blacklist me. This is not how you treat people. I see reviews everywhere, for many years of people saying this exact same thing. I don't know how they could treat people this way, I also don't understand how companies still use lawyers like this, to threaten people in such an inhumane way.
I had no knowledge of my account being handed over to these attorneys and instead of having a conversation, they sent SMSes to make payment of R446. An amount I did not recognize. And so it looked untrusted and a **** so I queried it, multiple times, but no response for days. They finally called me and without explaining to me or hearing my questions, kept telling me they would have to sue and blacklist me. I tried my best to explain that I don't understand it and I just want to understand it, maybe see a statement since they were threatening me just as ****mers would do, demanding money without explaining. It turned out to be an Intercare account from DR FRYE AND ASSOCIATES INC, which I queried with them as well, many months ago, without reply as I thought there was a mistake on it, since my medical aid told me it was an incorrect code and I shouldn't be liable. It was such a small amount (R200 or something) that I would've gladly paid, I just wanted to understand and query it, but no-one ever got back to me, hence I thought they corrected it with the medical aid. I tried talking with the lady from Schulenburg but she kept interrupting me, not letting me talk and kept repeating the same line over and over again, that they'll have to sue and it would cost double if they do, and then blacklist me. This is not how you treat people. I see reviews everywhere, for many years of people saying this exact same thing. I don't know how they could treat people this way, I also don't understand how companies still use lawyers like this, to threaten people in such an inhumane way.
I can't even give this one star. Absolutely disgusted by Netflorist. If you want to render services on a day like Mother's day, best you be prepared. I paid R660 for a very nice, very big bouquet of flowers to be sent to my mom in Johannesburg. I am stuck in Cape Town and really wanted to spoil her. Yet, the delivery was old, half dead flowers that was most probably picked up from the floor. What I get as compensation - a slap in the face voucher for a future purchase, worth R200. This is an embarrassment.
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