RS
Ridwaan S
Active since May 2020
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Sheriff’s Office in Benoni (If I could give below 1 star, I would)
If there was an option to rate below 1 star, the Sheriff’s Office in Benoni would earn it from me...easily. I began my divorce process on 23 January 2026 at the Benoni Magistrates Court. I was told to take the forms to the Sheriff’s Office, which I did. When I filled in their forms, they asked that I bring my wife in, so on 26 January 2026, I did exactly that. A friendly staff member helped us and took us to another room where my wife filled in and signed everything. Then came the first excuse: I was told they did not have any Return of Service forms, so I couldn’t take anything back to court. They assured me they’d get the forms the next day (27 January) and submit everything to court for me. I trusted them. That was my mistake. I waited the entire week. Nothing. When I returned to court, I discovered no documents had been sent by the Sheriff. I was told to “be patient.” I then went to the Sheriff’s Office myself — only to find them closed for lunch. Fine. I gave them even more time. Another few days passed with still no communication whatsoever. On 5 February 2026, I went back to court again. Still no documents. The clerk eventually asked me to fetch the documents myself. Back I went to the Sheriff’s Office. This time, the excuse was that they “had no power last week.” Even if that were true, it didn’t explain why nothing was done this week, and it was already Thursday. Eventually they found my documents. I had to take them to court myself. At this point, I had practically done their entire job for them: • I brought the defendant to them, • I chased them for updates, • I fetched my own documents, and • I submitted them to court myself. There were no updates, no communication, broken promises, and overall service that was honestly unacceptable. If this is the level of reliability and professionalism one must deal with during something as important as a legal process, it’s truly disappointing. I’ve never experienced such poor service from an office that plays a key role in the justice system. Absolutely unacceptable service.
0 replies
10 months ago
Thank You, Annemi du Plessis and the Dotsure Team
I’d like to extend a big thank you to Annemi du Plessis from Dotsure for her outstanding service. After being transferred from the AI chat, I was fortunate to connect with Annemi, who was not only knowledgeable and efficient, but also incredibly helpful and accommodating. She made the changes I needed seamlessly and handled everything in real-time with professionalism and care. It was a pleasure chatting to her. A truly refreshing experience. It’s service like this that builds trust and makes a brand stand out. Kudos to Dotsure for having such capable people on your team!
56 replies
36 months ago
Pizza Ordeal
In view of our shortly approaching long and tedious evening of load shedding on the 2nd of May 2023, we sought refuge at Piato in Farrarmere. Hoping to escape the some part of the power outages, we ordered two pizzas and were informed of a promotional offer that included a complimentary glass of wine. However, upon mentioning that almost all of us did not consume alcohol and requested juice instead, which meant two glasses of juice as we ordered two pizzas, the waiter informed us that the company policy did not permit this substitution. Reluctantly, we accepted the offer with the wine. As we were relishing our meal and conversation, the waiter abruptly rushed over and apologized profusely. To our surprise, we were informed that the pizzas were not to be shared, and the manager suggested that we should have ordered one pizza and one glass of wine per person, despite the fact that five of the six of us did not drink. This outrageous demand left us stunned. The manager did send follow up message that it would be accepted this time only Therefore, let me make it abundantly clear: it is utterly unacceptable for any patron to be denied the pleasure of sharing a pizza, and it is outrageous to force customers to order alcohol when they do not wish to. Nevertheless, it is imperative that restaurant policies and practices be re-evaluated and revised to prioritize customer satisfaction and fair treatment.
0 replies
60 months ago
Simple task proves to be too difficult for uncontactable Vodacom
I have multiple contract with Vodacom for many years. I asked for a simple change, to convert one of my lines to prepaid on a particular date. I called and I was advised this will happen automatically. This was not so, I was billed after that date and my account was debited. I called and logged another call for which the consultant apologized and mentioned this will be rectified. I also received a reply mentioning that I would get a response in 24 hours. This did not happen. My life got in the way and I forgot about it temporarily, but now the debit went off again right now @ 20:30, billing me for another month for a line that was supposed to be changed to prepaid 2 months ago. This is ridiculous as I cannot get to speak to anyone. Even when I call in and insert this number in question, the automated system mentioned the cancelling is in progress, goodbye. This is poor service from the provider. This is poor contact points to speak to a human. This is unnecessary calls, emails, time, waiting on hold, frustration on my part. Rate the service from 1 to 10, has to be 1 unfortunately
106 replies
67 months ago
Leroy Merlin Circus Runaround
I purchased an item from Leroy Merlin in Little Falls. It was delivered to me in Benoni. I wanted to return this item but it was too big to fit in my vehicle. I decided to approach Leroy Merlin Boksburg with my issue. They refused immediately and mentioned "We only deliver". I said no problem, I would get a courier to deliver. They said but the courier must deliver back to Leroy Merlin Little Falls. I decided to visit Leroy Merlin Little Falls to make sure this is ok or was the right thing seeing as I live in Benoni. They said you can deliver to Boksburg as we are the same store. I booked a courier to deliver to Leroy Merlin Boksburg. I made arrangements with a staff member and a manager at Boksburg for this return. The courier was sent away 3 times and eventually no manager at Leroy Merlin Boksburg wanted to accept the item. They now say I must send it back to Little Falls. So I initially paid the courier to deliver to my home. Now I paid the courier to deliver to Leroy Merlin Boksburg and now that they refused the item, they want me to pay the courier to send it back to Leroy Merlin Little Falls? This is absurd. They are one store. They're systems and managers are pathetic and the people in charge are too lazy to handle situations Why can't they accept it at any Leroy Merlin. Why did Leroy Merlin Boksburg give me the run around. There is always a cost and it always falls on me.
53 replies
72 months ago
Bad Manager/Customer Service @ Sportsmans Warehouse
Terrible customer service from the East Rand manager. I purchased a New Balance shoe and the salesman mentioned a 1 year warranty. I had a problem with the shoe and took it back and was told there is no 1 year warranty and only a 6 months warranty. I pointed out it was 7 days before my 6 months were up. This is when they refused my calls and did not return my call. Also New Balance got involved and mentioned they will not replace the shoe and the store must come up with a solution. A staff member contacted me to tell me that I should purchase another takkie as they are having a special now and that they will not honour the warranty. i complained and I was told that the manager would call me. No call received
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)