RH
Randall H
Active since Jun 2020
8
Reviews
0
Industries
Reviews
8 reviews49 months ago
Poor service
Really poor service. Communication from the company very poor. Had to constantly follow-up as no one was informing me regarding the entire move. Really to see good companies loose their values and company values.
0 replies
49 months ago
Poor Service
Really bad service on repair that needed to be done on my car. Escalated on serval times, but Discovery Insure never responded to my requests.
106 replies
67 months ago
Poor Service
Really bad customer service. Providing wrong tracking details and creating expectations regarding delivery. Really need to up your game when you engage with clients either via email or telephonically
0 replies
67 months ago
Poor service
Very poor customer service. Went to Diep River branch on 13/10/2020. On arrival there was no one available on the floor to assist me. I waited for 15 minutes without anyone even asking if they can assist me. When someone finally arrived he was so oblivious and not helpful at all.
0 replies
71 months ago
Poor service
Really poor service. Trying to get hold of a claims assessor Kedibone Moahlodi for two days to get an update on my claim but no response. Really did not expect this from Discovery
210 replies
71 months ago
Poor service
Really a bad experience. After my initial post about a week ago BW responded quickly with empty promises. Still waiting on feedback as to when I can receive my order. They promised to follow up and I am still waiting. Will never buy from them again.
105 replies
71 months ago
Poor Service.
Poor service. After waiting for a long time after ordering an item online the delivery was not made on the indicated delivery date. I do understand that lockdown has put pressure on getting the orders delivered on time. But at least have the decency to inform clients on the updated delivery date.
315 replies
71 months ago
Excellent Service
Excellent assistance from Willie Scholtz today. Was in an accident and when he called he was calm and gave clear instruction of all the necessary information needed. Follow up call was excellent and he allowed me to be more relax in order to convey the information needed to process the accident.
105 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)