Active since Jun 2020
This is a review from a parent whom has been with the school for 5 years. The school was a wonderful school and generations had just taken over from Reddam house Somerset west all or rather majority of the teachers from reddam house continued with Generations, that year, the teachers was hands on there were so many extra mural offerings our kids were so happy, that was grade R then from grade one teachers started leaving as well as students there were so many changes in place which was very unsettling. They are suppose to be a Montessori school but you will hear that there are class Reps/leaders and it becomes a question of how is that possible in a Montessori school. You would expect class reps and prefects from a traditional school. Academically for me I feel like there is so much slack and so many parents are facing this challenge. Sport there is no inclusion at all, they dont have strong sports team, if you are looking for a school that is very strong in sports there are many you would try but I would not recommend generations. Numbers don’t lie if they dispute this then ask for a track record of their sports teams participation and performance records. Most students whom are doing well have an outside sports offering or coaching that they attend. If you want the perks of a private school with state of the art offerings, ask around it’s my fifth year now at the school and I am observing options, in my sons class 4kids have left for home schooling and many have left through out the years. The wellness offerings are also something that is good on paper it has not always been like that but the changes happening at the school are not good at all. Even during sport our kids were observed and parents were given feedback on their performances but of late it’s a star focused environment, not very inclusive at all. Recently my son came back with complaints at how it’s not fair that they are being told not to speak their African language (isiXhosa) with their friends, while other languages are being spoken, I am very disappointed by that because that school offers an international curriculum so it should be inclusive of all languages from all walks of life, if a teacher does not understand a students home language then they should show interest in learning it. English is used in class for academics but my son can use his home language to speak to his peers. We are sending them to school for good education not for an identity crisis. Also expect to have about two to three class teacher changes in a year I don’t know how many teachers have been leaving the school. This year alone my son is already on his second teacher. I have written an email to the school but the response is as expected on “our school is committed to abc your concerns are valid abc “ expect to go through that journey but no real accountability and changes but just polished email responses of their schools non existent commitment. The worst happened this year as well which I had a meeting with the head of the school and we sat down and talked it out. Also had to tell my son to fight back because of a non existent disciplinary procedure against bullying and that has made life more easy for me. As he has not came back home crying because of bullying. There was an incident where he was bul**** by a student and he punched the student l, the student fainted from the punch but I kid you not he has not been bul**** since, nothing the school did to sort out the bullying matter but rather that he had to stand up for himself and fight. It’s a beautiful school with great infrastructure but there’s a lot a parent should look into don’t be convinced by mere PR and pamphlets.
The teachers are wonderful, my child experienced racisim and ************** at the school, have had parents warning me about it, experienced it first hand, not very consistent always making changes that affects the parents and better suite the school each year and every chance they get, difficult setup for working moms as most events are during working hours, recently complained about the school bus which is suppose to take kids to sports matches and return them to school as that is the procedure, the school bus has had a problem that's what I was told when complained that now it has been made the parents responsibility but we were sold it's inclusive to what we pay, I complained that the school must make alternative transport or. Insurance should provide alternative and should not be dropped on the parents shoulder, as it's the schools end to meet, the couch offered to transport kids last year, so now he said he is no longer allowed now what must happen? I fully informed the headmaster that my son must not be excluded in sports because. I complained as it happened once and it happened again I complained and my son was not selected for a match he is always selected for and he is even captain on and I don't think it's a coincidence, the principal no longer even greets me at he premises or no longer welcoming after. The racisim ordeal. This is an honest review of my experience, don't count on the school lunch rather pack lunch for your child they are cutting corners when it comes to that, three times on sports day the was no lunch just snack, once I was there as well and it was just a roll white roll and they preach healthy snack, my cousins son on the babies section was also given lunch that was not it for a baby. Pack your kids lunch, it was okay when it was chef tian, even I felt the lunch was the best option since he left it's horrible they are cutting corners so bad. Teachers are wonderful though, the coaches as well.
I bought fired earth granular coat, dried ochre with 10 year guarantee, it did not even last a month it's peeld of from the wall like a cover, it was so embarrassing for my business I called them they. Said I should fill an online form and they will send their guys the next. Day to come and check it out, it's over a week they. Have not. Done that when I gave them all my details and they said the next day they will send guys to come check it out, wish the was an option where one could post pictures so that people could see for them selves it was PLUS R1200 a 20litre and it says 10years guarantee.
I have been trying to claim my refund for weeks they have been very incompetent, their client service are uns****ed and in patient you only get the welcoming client service on admision apart from that forget. After three weeks of trying to claim my refund the other consultant gave me astory that i should not mention what he told me to his manager as ge said he does not under stand why the manager is taking to long to process the whole thing that was mr molapa now im dealing with another one and he literally said “yhoo” and hung up the call on me rudely that was Phura from their refunds department.
I have been trying to claim my refund for weeks they have been very incompetent, their client service are uns****ed and in patient you only get the welcoming client service on admision apart from that forget. After three weeks of trying to claim my refund the other consultant gave me astory that i should not mention what he told me to his manager as ge said he does not under stand why the manager is taking to long to process the whole thing that was mr molapa now im dealing with another one and he literally said “yhoo” and hung up the call on me rudely that was Phura from their refunds department.
I was put under curator ship they have been tossing me from one to the next never do payments on time lost so many business opportunities that could have grown me because of them they mostly never answer their phone, they would say the person dealing with your matter is not in, once the receptionist made rude remarks abaout me on the phone not being aware that they had not hang up the phone, tried my best to be removed from curatorship and yet im struggling with their letigation lawyer i have to be the one going to the high court making follow ups regarding my court order and they took their fees from my trust account where as the job is not done Yet, they say they are highly rates and trusted and i believe that its because no one is aware of their dealings or has a platform to report them if ever you want to do business with them stay away they are very dishonest inhave seen people being chased away i even have a video i took of how they would not even let me in as far as reception and i wanted my maintanance money! Now im going back with antoinette who was representing me at high court, im removed from curatorship and ibhave not gotten my court order yet and my funds!!! They treat most people like this i have witnessed it during my consultations with them!
My son was sick so I took him to netcare, ER unit in blaauwberg the doctor that was seeing him said that he woukd have to be admited and since i am a cash client i must pay first before he is admited i therefore asked for an estimate they gave me R10500 and urged that i pay it immediately so that they can admit the child, I did just that. later a pediatrician saw my son and he said there is no need for him to be admitted i can take him home should he nit get better then i should bring him back took him home and he was good, now my problemIs netcare giving me my refund back i have sent all the necessary documents and bank statement as well as proof of payment. I awaited my refund only to get a call from molepo the guy who was helping me, to say that even after producing all tge documents to his superior he refuses the refund and he does not understand why and i was not being calls the superior has not called me, and its five days after im awaiting my money in a few days as i was told in about seven days Now I feel like Im begging for the money or making a loan application where as i want my money which i had paid from my trust account to their account, for my son medical bill I feel disrespected and undermined and i feel the superior should have called me to find out anything he wanted to find out as i have given him the proof of payment, my trust account bank statement where the money had cane from! I feel like cursing them right now
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