Active since Jun 2020
I tried to open a Shyft account but couldn't be verified as my green ID book is too old (1992). I was told (through no fault of Elzabé on the helpdesk that really tried to assist me) that I need to go to a Standard Bank branch or apply for a new smartcard ID. The entire point of a banking app is to remove the need to enter a bank. I can understand my ID is too old but surely my passport, which is far more recent, should be able to be used to verify my account? Nope, only an ID. I can go overseas using my SA passport but I cannot verify my existence using my SA passport to send money overseas! Makes no sense. Inflexible apps / processes drive me insane and actually puts me off the concept entirely. I'm a bit hardass so it ends up being a principle thing
I received excellent service from Justin at Uniterm Direct. I ordered a Micro UPS but needed 2 additional cables to the single cable that was supplied with the UPS. Although Uniterm Direct did not have readymade cables Justin made the additional cables up for me and included them in my order at no additional cost. I'll definitely use them again