technomobi.co.za
Claimed Business
|4.2|20 Reviews (last 12 months)|This business does not respond to reviews
technomobi.co.za
Claimed Business
|4.2
20 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Technomobi is widely praised for personalised service, competitive pricing, and thoughtful touches like gift wrapping and handwritten thank you cards. Customers consistently mention fast delivery turnaround and standout assistance from staff, with a recurring theme of warm, attentive support during ordering and after sales queries. However, a notable strain emerges around warranty disputes and post-purchase communication, where some shoppers describe unanswered messages, unresolved repairs, and delays that left them feeling dismissed and questioning the company's accountability on more complex orders.
Performance(last 12 months):
Trustindex Rating
5TrustIndex
5
Review Distribution
4.2|20 Reviews
Jul '25 - Jun '26
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMT
Michael T
1 reviews | Active since Jan 2020
18 May 2026, 13:25
Great service
After reaching out to get my back glass of my phone fixed up, they sorted me out. No complaints at all. Mbali and Zaria were fantastic. I will definitely be using them in the future and recommend anyone looking for phone repairs or phone sales to them :)
Helpful (0)
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Michael T
1 reviews | Active since Jan 2020
18 May 2026, 13:25
Great service
After reaching out to get my back glass of my phone fixed up, they sorted me out. No complaints at all. Mbali and Zaria were fantastic. I will definitely be using them in the future and recommend anyone looking for phone repairs or phone sales to them :)
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Replies (0)MS
Mphathi S
1 reviews | Active since Jan 2020
26 Mar 2026, 15:10
Mbali ke Star ⭐️
Great service from Mbali who advised me to collect my order since i was near the area. I loved the fact that she even offered to wrap the Device since its a birthdaY gift for my partner. She deserves 10/10⭐️ stars for her work ethic and excellent service
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Mphathi S
1 reviews | Active since Jan 2020
26 Mar 2026, 15:10
Mbali ke Star ⭐️
Great service from Mbali who advised me to collect my order since i was near the area. I loved the fact that she even offered to wrap the Device since its a birthdaY gift for my partner. She deserves 10/10⭐️ stars for her work ethic and excellent service
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Replies (0)rM
redibone M
1 reviews | Active since Jan 2020
23 Mar 2026, 06:45
Mbali's awesome service
I bought a watch last year which I recently had to return for repair under warranty. Mbali's service was quick and warm, the constant communication and updates are appreciated. My watch was then replaced with a brand new one.
Helpful (0)
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redibone M
1 reviews | Active since Jan 2020
23 Mar 2026, 06:45
Mbali's awesome service
I bought a watch last year which I recently had to return for repair under warranty. Mbali's service was quick and warm, the constant communication and updates are appreciated. My watch was then replaced with a brand new one.
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Replies (0)KS
KATHRYN S
1 reviews | Active since Jan 2020
12 Mar 2026, 08:49
Great Personal Care
Great products and a great price. The service I received from Mbali was excellent. Before, during and after sales. Courier took a little longer than expected but I am very happy with my product and service. Very personalized in a world where few care! I am impressed.
Helpful (0)
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KATHRYN S
1 reviews | Active since Jan 2020
12 Mar 2026, 08:49
Great Personal Care
Great products and a great price. The service I received from Mbali was excellent. Before, during and after sales. Courier took a little longer than expected but I am very happy with my product and service. Very personalized in a world where few care! I am impressed.
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Replies (0)C
Chantell
1 reviews | Active since Jan 2020
9 Mar 2026, 07:45
Poor Customer Service
The service is extremely poor. I placed an order for a speaker and have received zero communication apart from the order confirmation. I have made several attempts to reach out via WhatsApp, calling, and email. NO RESPONSE. I am starting to think that I was ****med and this is not a real company.
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Chantell
1 reviews | Active since Jan 2020
9 Mar 2026, 07:45
Poor Customer Service
The service is extremely poor. I placed an order for a speaker and have received zero communication apart from the order confirmation. I have made several attempts to reach out via WhatsApp, calling, and email. NO RESPONSE. I am starting to think that I was ****med and this is not a real company.
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Replies (0)C
Charles
1 reviews | Active since Jan 2020
25 Feb 2026, 07:53
Bad customer service
I purchased a Samsung Ultra Watch from Technomobi, which malfunctioned while still under warranty. The watch was replaced with a new unit. However, the replacement watch ALSO malfunctioned. I returned this second watch to Technomobi, expecting it to be repaired or replaced under the same warranty. Technomobi is now refusing to fix or replace the watch, claiming that the warranty only app**** to the original device and not the replacement. This makes absolutely no sense, as the replacement was provided due to a warranty claim in the first place. To make matters worse, Technomobi still has possession of the watch, and a staff member named Donald has completely stopped responding to our emails. The lack of communication and accountability is extremely unprofessional. I feel dismissed as a customer and unfairly treated. I am simply asking for Technomobi to honour the warranty and either repair or replace the faulty watch, or provide a reasonable resolution. At this point, the experience has been incredibly disappointing
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Charles
1 reviews | Active since Jan 2020
25 Feb 2026, 07:53
Bad customer service
I purchased a Samsung Ultra Watch from Technomobi, which malfunctioned while still under warranty. The watch was replaced with a new unit. However, the replacement watch ALSO malfunctioned. I returned this second watch to Technomobi, expecting it to be repaired or replaced under the same warranty. Technomobi is now refusing to fix or replace the watch, claiming that the warranty only app**** to the original device and not the replacement. This makes absolutely no sense, as the replacement was provided due to a warranty claim in the first place. To make matters worse, Technomobi still has possession of the watch, and a staff member named Donald has completely stopped responding to our emails. The lack of communication and accountability is extremely unprofessional. I feel dismissed as a customer and unfairly treated. I am simply asking for Technomobi to honour the warranty and either repair or replace the faulty watch, or provide a reasonable resolution. At this point, the experience has been incredibly disappointing
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Replies (0)MM
Monde M
1 reviews | Active since Jan 2020
21 Jan 2026, 08:24
Excellent Service
I had an excellent experience with Technomobi. Their service was professional, efficient, and genuinely customer-focused from start to finish. A special mention must go to Mbali, who went above and beyond to ensure everything was handled smoothly. She was knowledgeable, patient, and incredibly helpful, making the entire process stress-free. It’s rare to encounter such dedication and care in customer service. I highly recommend Technomobi and commend Mbali for her outstanding support.
Helpful (0)
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Monde M
1 reviews | Active since Jan 2020
21 Jan 2026, 08:24
Excellent Service
I had an excellent experience with Technomobi. Their service was professional, efficient, and genuinely customer-focused from start to finish. A special mention must go to Mbali, who went above and beyond to ensure everything was handled smoothly. She was knowledgeable, patient, and incredibly helpful, making the entire process stress-free. It’s rare to encounter such dedication and care in customer service. I highly recommend Technomobi and commend Mbali for her outstanding support.
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Replies (0)RJ