Active since Jun 2020
I ordered a beautiful chair and a gorgeous rug from Elevenpast. The online order process easy and the delivery was super fast. A pleasure all round.
Ordered and paid in full for a dining room table in August 2024. It is now 28 December 2024 and we have not received our table. We get no response to calls, emails or Whatsapp messages other than the odd vague response stringing us along but not offering any confirmation that our table has even been made and no delivery date or information. Would not recommend this company.
Bought a chair online in August 2024. Paid in full. Chair has never been delivered. It is now November 2024. Cannot get a get hold of and have had no feedback from Truddy Interiors.
@truddy.interiorsanddecor I have tried WhatsApp, email, Direct Messaging and telephone calls (no answer) numerous times. I ordered and paid for a chair at the beginning of August. It is now late October. I have had no indication as to when I will receive my order and cannot get a response from them. I have even posted on Facebook and Instagram tagging them in the hope of getting some response. Their customer service is non existent and I am starting feel like they have just ****** my money. So disappointed!
I placed an order on 5 March 2024 and have never received it. I have had to emails from them responding to my query regarding the delivery of my order with promises that my shipment is on the way yet nothing has arrived. I too wish I had done a more thorough check into this company before placing my order as I think they are ****ming thousands of people. It's a disgrace!
This company's accounting system is the most disorganised I have ever come accross. During the course of being a client of theirs they charged us varying amounts monthly and when we tried to sort out the account with them it took months to get them to do so. We cancelled our account with them last year and I received an email this week to say they notice I have outstanding invoices that they haven't sent me . It turns out the amount outstanding is R17 from last year sometime! How they are still in business amazes me.
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