OM
Ofentse M
Active since Jun 2020
5
Reviews
0
Industries
Reviews
5 reviews22 months ago
Disappointing and Unwelcoming First Visit
I visited Kedar Lodge for the first time(17 June 2024), expecting a pleasant dining experience. Unfortunately, my expectations were not met. The food quality was subpar, and the fruit salad was rotten. To make matters worse, the food took over an hour to arrive, and when it did, it was ice-cold. When I brought my concerns to Manager Sarah's attention, she was uninterested in resolving the issue. Instead, she was adamant that we pay the bill in full, despite the poor food and service. Her attitude was dismissive and unprofessional, and she failed to offer any compensation. During our conversation, she made a personal and inappropriate comment, saying "I'm glad you're not married." This remark was unprofessional, unacceptable, and left me feeling uncomfortable and disrespected. Overall, my experience at Kedar Lodge was unsatisfactory, and I would not recommend it to others. The lack of concern for customer satisfaction, combined with the unprofessional behavior of the manager, makes it a place to avoid. Rating: - Food Quality: 0/5 - Service: 0/5 - Value: 0/5 - Overall: 1/5 Will I return?No, I will not be visiting Kedar Lodge again. I will also be sharing my negative experience with friends, family, and online platforms to ensure others are aware of the poor standards and unacceptable behavior of the management.
0 replies
22 months ago
Disappointing Experience at Keder Lodge - Poor Service, Subpar Food, and Unfriendly Management
Rating: 1/5 I visited Keder Lodge on [date] with high expectations, but unfortunately, my experience was a letdown from start to finish. Here are some specific issues I encountered: - Service: Our server seemed overwhelmed and inattentive, taking long periods of time to take our orders and deliver our food. - Food: Cold and unappetizing. - Management: When I brought my concerns to the manager/owner's attention, they became defensive and dismissive, showing no interest in resolving the issues or apologizing for the poor experience. Specifically, the manager/owner: - Refused to offer a discount or compensation for the poor service and food - Spoke in a condescending tone and made me feel unwelcome - Failed to address the issues I raised or provide any meaningful solutions Overall, my experience at Keder Lodge was disappointing and frustrating. With so many other great options available, I would not recommend this establishment to anyone. Here's a breakdown of my review: - Service: 1/5 - Food: 1/5 - Ambiance: 1/5 (the setting was nice, but the experience was marred by the poor service and food) - Value: 1/5
0 replies
58 months ago
Bad Service Delivery
I'm a resident at Etude Estate and Afhco cut of my electricity claiming that they did not receive my payment because someone did not do their job. I haven't proof of payments to Johaness and Customers Care and they said they won't assist to reconnect my electricity. What pains me is because I have a 3 month baby who drinks formula and I can't feed my child because someone did not do their job. The service delivery is extremely bad. If you are looking for property agents STAY AWAY FROM AFHCO PROPERTIES.
0 replies
58 months ago
Etude Complex
1.I've complain about the stove about 2 months ago and nothing has been done. My biggest mistake of moving in here. 2. They suspended my meter numbers claiming that they did not receive my payment because someone did not do their job. 3. The service delivery is extremely poor.
0 replies
71 months ago
Unreliable Insurance
I was mugged towards month end of March this year(2020)and till this day I have not received help from this insurance and I've called them more than 3 times(24 June 2020). And every time I call them they send me to and fro. I deeply regret insuring my device with them. They are unreasonable and unreliable.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)