Active since Jun 2020
3 years back I paid this organisation's the outstanding amount for Isabella Gracia,when it was handed over. They confirmed via WhatsApp that it was paid. Last year they queries again, gave the lady all my POPs and conformation email and she said it was settled. Today,they claiming money again and now I feel seriously harassed by this organization with the ill mannered consultant.
Every sinceI started my Data Science journey with Hyperiondev, I have had the best support money can buy. From mentor calls to queries,I certainly recommend anyone who wants to embark on they coding journey to chose Hyperiondev.
I honestly don't know who to communicate with with my withdrawal, you call customer service and send email but nobody response. I am strugglingto upload my documents because they application doesn't even take me to the screen to upload it and WhatsApp is worse. But it's crazy how they harass you when they miss payments.
During December I contacted the debt center to get a payment holiday because I deposited R8000 towards my loan and didn't get a response on the outcome but a debit. Another thing I still didn't get an updated statement on how much I still owe. I don't get why standard bank lack communication especially when you need assistance in the debt department.
I wish I didn't take them for granted,I took on their Data Science Bootcamp and still pushing ,but the support and their course content is worth exploring.
Yesterday I purchased a few things at a Woolworths at Paulshof,using virtual card and the manager need to authorize the the transaction,and I have the old ID book and on my app,the virtual card was incorrect loaded starting my surname with N and not M. I have purchased with it alot,but this time the manager said she would call,and I agreed because I have used it before. The way she judged the poor condition on my ID as she explained to the consultant really got to me,that their mistake made me out to look like I was doing ***** by purchasing with a virtual card. All I can say is this,what was thier mistake insulted me deeply.
One the 30th of July,after I updated my funeral and life cover,I was given an email that I won a R1000 voucher and that it will be paid in 14 days. 14 days after still nothing,called in 5 times and still no help and now I am left to wonder if being loyal for so many years is worth it because they claim they going to assist but I am always following up.
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