Active since Jul 2020
An estate agent in the Phoenix branch told my landlord to keep my entire deposit, which is against the law (I gave proper advanced notice of 30 days and broke nothing in the house). They said the land lord keeping the deposit is part of the lease. When questioning the agent, they told me "The money is with your land lord, not with us, go speak to them". The agent said the landlord keeping the whole deposit is part of the lease which I know is lie. The landlord and I had to negotiate, I lost some of my deposit for no reason. On top of that they took over a day to send my land lord the exit report.
What kind or help center has a "enter your ID or account number to get help" just for them to ask the same thing again?? I canceled my order a month back but was still charged for this month. Mweb has got to be the worst ISP in SA today. If you genuinely love yourself, do not deal with this company, they brought me nothing but misery these last couple months.
Moved into the apartments a month back and this is what I discovered: 1. The hotel cleaning service is different from the apartments, you will probably need to phone a million people to get this scheduled. 2. Nearly non of the staff knows about the apartment rooms, so you'll need to explain after every call on where your room is. 3. Basically an apartment where you can order food from downstairs. Sheets, bedding...etc are your responsibility. 4. I was told there is an App that has everything you need, but that was a big lie. I ask for the app and none of the staff even know what I'm talking about. 5. I once went to the pool area around 8pm (2 hours before curfew) and the manager said I wasn't supposed to be there, yet I was there everyday prior. The next day I see a whole bunch of people at the pool area around 9pm so I don't even think the staff knows the rules. Summary: The "Staying at a hotel" is just for show to get you interested, you're basically on your own. I would recommend spending the money on a bigger place.
Had an issue and posted it on Facebook, management phoned me and was extremely rude over the phone and called me a boy and even threatened to post on my Facebook for posting my problem on their Facebook page. This is my opinion which I am entitled to by law - worst gym ever, management has no respect and value for whom a customer is.
Had an issue and posted it on Facebook, management phoned me and was extremely rude over the phone and called me a boy and even threatened to post on my Facebook for posting my problem on their Facebook page. This is my opinion which I am entitled to by law - worst gym ever, management has no respect and value for whom a customer is
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