LM
Litshani M
Active since Jul 2020
5
Reviews
0
Industries
Reviews
5 reviews43 months ago
Bad Service
Good day Kindly assist me with a non response from Standard Bank Insurance after I lodged a claim. On the 9th of September my geyser busted and I lodged a claim which to this date has not been attended to. I escalated my claim through calling them on follow up on Wednesday the 21st only to get an email telling me that they called and I was not available. From day one I told Sinenhlahla Ndlovu who took my claim that I prefer email communications because of my hectic work schedule and my phone which sometimes doesn’t take 086 calls. It’s very difficult bathing lately because of cold water. I sent them quotations as agreed when I called them but to this day nothing is happening Please help me by getting them pay me so I can buy a new geyser. Regards Muthuli L
133 replies
51 months ago
Ignorance on a serious matter by Standard Bank
I have a home loan with Standard Bank that doesn’t have a life cover policy and I have tried to engage Standard Bank for assistance with no success and until I decided to go to Old mutual for such a cover. Now Standard Bank have declined the policy I ceded with reasons that it does not meet their criteria of a ‘retrenchment cover’ of which I am a government employee who are never retrenched in South Africa. Be that as it may I canceled the said contract policy and requested Standard Bank to help me with cover since they have their own protection plan of which I thought will be more convenient but I am not getting help regardless of endless calls I am making to them whereupon I am told that someone will contact me which is not happening. This is frustrating me since I have also applied for debt consolidation from them, the process that has just stood still because home loan protection policy is also a requirement hence I am not coping financially and this is causing me a lot of stresses financially and psychologically. Most importantly I want this policy for convenience for my family should I die. I have even tried to lay a complaint at the bank which is not being resolved.
53 replies
59 months ago
No registration due to poor service at unisa
I applied to be enrolled and was given acceptance letter and I also accepted an offer but when registration time comes, the system says my student number doesn't match personal data hence at some point I emailed my ID in the name that my name was wrongly captured however nothing was done which I believe is the reason of my misery. I sent countless email in vain. I am frustrated and still want to register for postgraduate diploma in risk management.
0 replies
59 months ago
Dstv cancelled
I downgraded my dstv and before the month could end dstv have cancelled some of the stuff or shows I still am entitled to until month end.
0 replies
70 months ago
Cellc Mall of the North unfair business practice
I took a WI-FI contract with CellC at Mall of the North Polokwane however at some point the rooter was not working. I took it to the store where it was taken for technical repairs. Lateron i was told that such rooters were faulty, then the Assistant Manager told me that i need to top up R1500.00 so i can get a new rooter. it did not make sense to me because of the price of their rooter because in the first instance i was told that the price of the contract i took is inclusive of the rooter. I did not top up (that means me not having a rooter until i bought a pocket rooter and inserted their SIM card) but CellC continued to debit the very same amount of R525.00 for the contract hence i was no longer using their rooter. after seven months i decided to cancel the said contract and that was when i was told that i am owing money for the instrument (the instrument that they took in and never returned to me). Upon seeking further clarity i made a complaint and was told that as soon as the store finishes with the investigation i will be given my money that i wrongfully paid for all the months. To this date Cellc Mall of the North is not giving me my money and i am not happy with such kind of unfair and dishonest dealing from them. i tried calling the Store Manager who ducks and dives and not coming to my assistance. and if i don't call him i hear nothing from him hence he keeps on promising to help. I NEED MY MONEY BACK. I AM TOO POOR TO GIVE CELLC MY MONEY.
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
4 (80%)