ZB
Zanetemba B
Active since Jul 2020
15
Reviews
0
Industries
Reviews
15 reviews2 months ago
Delay in Authorization
I have been attempting to obtain authorization for more than three weeks, and despite providing all requested information and following every required step, there has been no progress. The National Healthcare Group (under Old Mutual) has repeatedly requested the same documents that I have already submitted multiple times. In addition, they continue to send forms to the various GP practices that my son visited before his condition was diagnosed, even though none of those general practitioners detected, diagnosed, or treated the condition in question. These forms are unrelated to the consultations and seem to be causing unnecessary delays rather than supporting the authorization process. This ongoing delay directly affects my son’s health and well-being. It appears as though the process is being prolonged without valid justification, and as a parent, I find this extremely concerning and unfair.
0 replies
9 months ago
Concern Regarding Lack of Communication – Vehicle Service at Bidvest Toyota N1 City
I am writing to express my concern regarding the poor communication I have experienced with your service department. My vehicle was brought in for servicing three days ago, and aside from an initial update on the first day, I have received no further communication regarding its status. Despite multiple attempts to follow up via phone calls—where the receptionist has tried to connect me with the service advisor or controller—I have not received any clear answers or updates on whether the service has been completed. This lack of communication is disappointing and falls short of the level of service I expected. I would appreciate a prompt update on the status of my vehicle and clarity on when it will be ready for collection.
0 replies
25 months ago
Digital Voucher
ABSA is just ****ing around sending multiple automated emails without resolving a case.
53 replies
25 months ago
Debit charges and invalid Digital voucher
1. ABSA charged me R150 for each delayed debit (not reversed). 2. Private Banking contact number which is supposed to be available 24/7 is not answered. 3. Bought a one month digital voucher on ABSA rewards and was issued with an invalid voucher with an expiry date of the same day I bought it. Logged a call which I was promised will take 6-10 days to resolve and still not resolved.
53 replies
26 months ago
Cash Crusaders - Kabega
The floor stuff is quite helpful but the store Manager lacks manners, cannot communicate to customers well, very quick to offer a refund than resolving an issue and still needs training on customer relations. She's thinks she's running a backyard or pavement business.
56 replies
28 months ago
Been with Auto and General since I got my vehicle
Been with Auto and General since I got my vehicle. On our annual review, the consultant clearly went through all the details and was happy to continue with them.
128 replies
38 months ago
After Sales Non-Service.
After sales (non) service: Sales guy not taking calls or replying to texts - Was not issued a permit or temporal license for a vehicle with a disc which expired more than 3 months ago. Can't even get hold of the sales manager. Vehicle registration takes up to 21 working days but what must happen until then???
56 replies
39 months ago
No response from Customer service/care
No response from customer service, for 5 days trying to contact them and no response on emails as well.
73 replies
39 months ago
Nedbank Vehicle Insurance
Nedbank insurance has the worst customer service ever. been more than a day trying to get a second vehicle added to my existing policy with no luck. Their consultants are dropping calls or would promise to call you back and nothing happens.
0 replies
Review Distribution
5 Star
3 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (80%)