Active since Jul 2020
I had great service from the Joburg branch. From the time I emailed my first enquiry to see if a Garmin suction mount was in stock, until I had the item in my hand in Herm**** was 47 hours. Thank you Kyle for exceptional service. Navworld is now my go-to business for GPS items.
I had the rudest most dismissive service from the main fitter at PG Glass Herm**** when checking our car in to have the windscreen replaced today. His attitude towards us when he first came out to check the car for scratches/damage before they started the windscreen replacement was unacceptably rude. It was if he thought he was doing us a favour by just being there to check our car and then found fault with every panel on the car and every aspect of the interior in a way that belittled us. After 2 mins of this shocking attitude I said we would leave and rather take the car to Cape Town. This was because I could not trust this man to work on our car. He did not say a word and just threw the car keys on the floor and walked away. The front desk manager tried to apologies quietly but it was obvious he had no control of the situation. This man destroyed 30 years of Brand Credibility based on good service we had from the Wynberg Cape Town branch, in two minutes. This is a one man Brand destruction genius that should not deal with clients. This is a warning to anyone thinking of using the Herm**** PG Glass - pick another branch or use a competitor business.
I ordered a Laptop battery from Laptop Solutions in Jbg for delivery in CT. They use MDS Collivery as their courier. What a seamless pleasant "expectation exceeding" experience from beginning to end. I selected a very reasonably priced 24 hour delivery option (by 16h00 the next day). MDS picked up the delivery within a few hours of my payment and overnight-ed it to CT. Their email with all tracking system details and links was in my inbox early in the morning. At 9h30 the doorbell rung - and my battery was here 6.5 hours earlier than promised and ahead of my expectations. Great service which exceeded my expectations from all. Highly recommended. Definitely use both companies again. NB: I have absolutely no connections to either company and this was my first time experience with both companies.
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