NB
Niesa B
Active since Jul 2020
6
Reviews
0
Industries
Reviews
6 reviews60 months ago
UNHAPPY AND DISAPPOINTED PENSIONER
Dear Hello Peter I am so disgusted with the services of PnP Hyper Ottery, Western Cape. I called the call center to report my box of 6 x Long Life milk I purchased from PnP which turned sour. I am a pensioner and am not able to take the milk to the supplier as it is costly when using public transport. However, when I called and explained to Rukaya, the lady at the call center my dilemma. She informed me to take a picture of the milk and the till slip and send it to her which I did. Only to find that instead of 6 milk they only refunded me with R14 = 1 litre of milk. Really Pick n Pay! I am so disappointed in the communication with your Call center lady! R70 rands may sound a little to a big company like PnP but to me, it is a fortune I have lost. You have just lost a valuable customer. If I had known I would have shopped at Checkers Rylands instead of going where the sale is.
106 replies
65 months ago
THANK YOU OBLIVION FOR SERVICE WELL DELIVERED!
To OBLIVION Management & Staff! On calling Oblivion a very well-spoken gentleman, Eugene answered, I assume the receptionist was busy, taking my reservation for our year-end party. Confirming it. My boss was very impressed with the service given by the waitress. No long delays with the food order. Checking up on service required while we were eating! WOW! The seating was amazing. At first, I requested window seating for 6 on the Deck, however many of them were short, and on request to a lower table seating, we were accommodated with a smile. Thank you, Manager! Well done to service delivery, friendliness, helpfulness, and over and above that making our year-end lunch a memorable day! The food was Great! The waitress was Awesome! Neat, clean, attentive, and friendly! " Thank you, Eugene for your friendliness over the phone, helpfulness with the reservation booking, making our year-end lunch at Oblivion wonderful. The hospitality and services given to us patrons were amazing! It was a pleasure to sit back, relax, and enjoy the foods served! Thank you Tracey for the service booking confirmation.'' I will recommend OBLIVION! We will surely come again! THANK YOU OBLIVION STAFF!"
0 replies
68 months ago
CCTC WATER METER CONTRACTORS
So here I am Again! I live in the ATHLONE AREA, Western Cape."The City that works for you" slogan DO NOT WORK! The city contracts the work to another company who then installs or replaces damaged or broken meters. They in turn replaces it. In my case, the sun was still shining at 4pm-5pm, but the pavement was broken up to gain access to the meter. The meter was faulty and henceforth it was replaced. However, after installation, they left. Too lazy to carry sand, stone, cement to make the hole neat again! The contractor was told of vandalism, but they just ignored me! WHY does the City of Cape Town employ contractors like these? Now my house has been without water! Whose fault is that? And I ask the question, what happened to "you get paid for a job well done?"Everyone is just out to fill their coffers! I am so frustrated with the CCTC! They are quick to raise your rates and electricity bills! when they must deliver it is a MESS! If a Contractors work is not up to standard DO NOT USE THEM AGAIN! CCTC is not worried about the pensioners, kids and pregnant lady living in the house! Hell no! The message they give is ...."IT WILL TAKE BETWEEN 24 TO 48 HOURS" HELL NOOOOO! WATER IS A NECESSITY! NOT A LUXURY! How do you keep yourself from going to the toilet? And I kid you not! CCTC do not care! as long as the bills they send you gets paid! **** services!
0 replies
70 months ago
3 Months later and still NO Order DELIVERED!
Hello Peter It is going in for 2weeks and yet to confirm the delivery of my order! Which by the way, I have paid for. STILL NO SIGHT OF MY PAID ORDER! How far does incompetency go? WOW! Now I have just about seen it all! SNATCHER STAFF?FINANCE? MANAGER/S? I AM SO DISGUSTED WITH THE SERVICE! Ms Burgher
0 replies
70 months ago
BAD SERVICES & COMMUNICATION FROM ONE DEAL A DAY!
People do not buy from this company! I purchased an item. paid for it. I send them the POP including the picture of the item bought. they have the worst finance/admin service staff I have ever come across! They do not know customer policies! They do not respond to emails and if they do they first have to speak to their manager and get back at you. I am still waiting for the manager's call or email! Incompetent useless bunch of people! Who so ever employed them sure needs to send them all on training! ONE DEAL A DAY YOU HAVE JUST LOST A CUSTOMER WHO WILL MAKE SURE THAT I MAKE A WRITE UP ON EACH SOCIAL MEDIA PLATFORM OF HOW YOU TAKE PEOPLES MONIES BUT THE ORDER GETS LOST IN THE SYSTEM! I RECEIVED A MESSAGE VIA EMAIL FROM MIMI@ONEDEALADAY.........TO DATE THAT WAS ALL. THE LACK OF COMMUNICATING! WOW....THIS SURE PUT THE ONLINE COMPANIES IN DIFFERENT LIGHT. NEVER DO SHOPPING ONLINE AGAIN!
0 replies
70 months ago
Thank You Letter to Linda Ndlovu for your patience with me.
I placed an order on 20 May 2020. After 10 days I sent them an email requesting an update. They replied that they will get back to me in 48 hours 3 days later I emailed them again only to have the same message sent to me again. Still, no response, After numerous emails and the telephone number on the website DO NOOT WORK! I then reached out via their contact details email. Oh Boy! was I glad to find a well-spoken and patient lady on the phone. She called me on my mobile and I was attended to. Her name is Linda Ndlovu - a customer support agent. I was assured that my order which they somehow or the other missed on the system will be dispatched asap. To me, it was a big deal. Not getting a response or given the runaround for an order placed and paid for. It wasn't on! I will now wait and see how long this order will take to arrive as this is an order long overdue! But thanks to Linda I was assisted and at the end of the call was again assured of my order which will be delivered asap! Linda Well Done! and Thank You!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
2 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)