EM
Elise M
Active since Jul 2020
7
Reviews
0
Industries
Reviews
7 reviews4 months ago
WORST CUSTOMER SERVICE EVER. MTN WAS ONCE THE BEST SERVICE PROVIDER. WHAT HAPPENED????
WORST CUSTOMER SERVICE EVER !!!! WOULD NOT RECOMMEND!! *****ULENT ADDITIONAL CONTRACT LOADED UNDER MY NAME ,HAVE BEEN STRUGGLING FOR OVER A MONTH TO SORT WITH NO SUCCESS. AFTER HOLDING FOR OVER AN HOUR AND TRANSFERRED TO NUMEROUS AGENTS CALL CENTRE AGENTS CUT YOU OFF WHEN YOU ASK WHO YOU ARE SPEAKING TO. WORST UNHELPFUL UNPROFESSIONAL CALL CENTRE _ I AM SOO SHOCKED AT THE TREATMENT I HAVE RECEIVED AND DISINTEREST IN MY COMPLAINT. I HAVE SENT OVER 10 EMAILS OF COMPLAINT AND SAME AMOUNT OF CALLS AND JUST GET A GENERIC RESPONSE THAT SOMEONE WILL GET BACK TO ME....I AM STILL WAITING AND MATTER STILL UNRESOLVED 😠
0 replies
8 months ago
****MERS AVOID
WORST SERVICE EVER!! WOULD DEFINITELY NOT RECOMMEND!! They fixed nothing and charged everything, the repair or NOT repair was bad and customer service even worse. Dealt with Mind Tshabungu who after receiving my full payment and washing machine still not working wanted more money to buy addition parts. This makes no sense as he had the part in his vehicle that I paid R1850 for already, Machine still not working. AVOID these people they are unprofessional, unhelpful and completely disrespectful.
0 replies
13 months ago
Good service
Dotsure made it easy to understand and sign up -Chanelle Hechter assisted me and was absolutely awesome, answered all my questions and was a pleasure to deal with - Thank you Chanelle, I appreciate your help and excellent service!
53 replies
69 months ago
DISAPPOINTED CUSTOMER
Once again dstv has suspended me in error, this has become a never ending story with them, no arrears just incompetence. Why should we pay for a service we don't receive?? After numerous complaints and calls they admit it's their fault and can't explain why. Really?? This is tatally unacceptable. Thank goodness for Netflix etc, dstv would only have themselves to blame when they lose even more customers. DISAPPOINTED!!!!!
106 replies
70 months ago
Terrible customer service
Dstv have no idea what they are doing, keep getting suspended and pay additional fees over and above my subscription that goes off without default by debit order. Numerous phone calls and they keep billing me to reconnect where there was no reason to suspend my viewing!! No one can explain what's going on. Service is disgusting. Netflix will be taking all their unhappy customers with good reason. DISSAPOINTED!!!!
106 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)