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Thinus V
Active since Aug 2020
5
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0
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Reviews
5 reviews8 months ago
Buying a Volvo? Read This First.
I was a fan but that is over. 3 years of ongoing dealings with various Volvo service centres, Landrover / Volvo Bedford and before that Auto Baltic Eastrand, trying to get the multitude of issues with this Volvo s90 with mind you, an currently active full maintenance and service plan adressed, cured me of this brand. I can confidently say I have never had this level of lackluster, lip service from Mercedes or even Ford. A simple request for the vehicles maintenance and service history to assist a third party to try and solve the ongoing problems that Volvo seems incapable of addressing is being ignored and treated a request for classified information. Parts indicated as replaced were in fact refurbished, repairs conducted on blind spot sensors, come back after a few weeks, repairs to gearbox shifting delays, especially when cold, come back after a few weeks, experts evaluate vibrations clearly caused by horizontal driveshaft play as requiring replacement but when the car is booked in a week later they say it is in spec. None of luxury class vehicles I own or owned ever before has or came with erratic gearbox shifts, random blind spot alerts and highway speed vibrations you can feel in the car seat and footwells as standard. What makes it worse is that the vehicle has active accident avoidance, active by the random blind spot sensor alerts…
0 replies
27 months ago
Plush Melrose arch, disgusting, expensive service
I have used their service a few times before & they though they were never anything special they were conveniant. For the last round I spent R500 for a machine polish at their Melrose Arch branch to remove a few very light scratches & some water & glue spots cause by tree gum. I asked the manager to take care not to get the polish on bqlack trime or chrome surfaces which they should know to begin with but what i received was a car covered with polish splatter. It's all over the car including the black trim. It was half clean with even more light scratches than before they got their hands on it. So, If you need a quick & easy way to pay for you vehicles finish to be destroyed they are the way to go otherwise avoid this bussines like the plague.
0 replies
36 months ago
Fibre packages not performing as advertised
I never or at least rarely used to contact Cool Ideas in the past because the service just worked. Recently I started experiencing getting issues with line speed. I tested the 1000/200 line & found it never got close to the mark in practice, except of course when running the various pointless speed tests, traffic which all ISP’s optimize. I decided to downgrade my line from 1000/100 to 100/100 to test my theory & *** do I constantly have issues now. Not only did I have the honor of paying a "Downgrade Fee" for a service which was never upgraded to begin with, the service is now on par with Telkom ADSL, I cancelled years ago. It’s as if I cancelled my line & went to a completely different ISP. The service is erratic, unstable & speed is on par with a 20/20 line at best when testing with multiple users buffering is your destination & with multiple users, I mean 2 streaming 1080P & sometimes 4k if allowed on YouTube which my 10/10 Telkom line handled. I have called, mailed, complained & was sent a mail with a packet testing app which I had to run for an hour plus as if that would tell a different tale when the line was stable on 1000/100 & complete **** on 100/100 which is still supposed to be a very fast service. In short, the service I pay for does not perform as advertised, Prioritized Speed tests be damned & trying to convince me the reason for this lack of service delivery is on my side when my latency was at a steady 1-5ms before the downgrade but after is all over the show, frequently jumping to 350ms or more will not fly. You are welcome to come out & prove me wrong because at the moment it feels like I being coaxed into upgrading back to the more expensive 1000/200 again that did not perform as a 1000/200 line to begin with.
106 replies
52 months ago
Showroom Living Spaces NHBRC 3000281639 fraud at best, outright theft at worst
I appointed a NHBRC registered Contractor (3000281639 Showroom Living Spaces) for a revamp project. This contractor Vickus Olssen & Bernadette Olssen of Showroom Living Spaces had very high deposit terms to which I agreed because according to them certain materials had to be ordered & paid in full like the sliding doors & Chroma deck before the December closure, they however assured me that in doing this they would complete the project in the time required & did this on multiple occasions. They how ever promptly broke contract shortly after the second significant payment. They constantly delayed the project from the word go by starting between 9-10 in the morning, lying about arranging materials for their staff to actually do anything other than sit on site, short ordering materials or simply not showing at all. They delayed the 4 week project that started in November well past the agreed to completion date 15th of December 2021 with snags due to be done by the 23rd. They have now completely abandoned the project without repaying the money for work not delivered & stating as much in a WhatsApp message. They left their tools & equipment & elect not to show up again & this after causing significant damage to cars, the existing building & the newly installed doors & windows. This duo cannot be trusted at all. www.showroomlivingspaces.co.za accounts@showroomlivingspaces.co.za
0 replies
69 months ago
FNB no longer sending statements via email making it the customers problem
Morning I understand that FNB is no long sending out bank statements the reasoning being that me having to log on to your web app to get my statements for a max period of 3 months after which I will have to go into a branch to try & get backdated statements & pay additional fees is somehow more convenient for me. I have 3 accounts at FNB between myself & my wife including a private bank account with FNB & if this is not rectified it will be more convenient for me to close my private bank accounts & move to a bank that does send my monthly statements per email as agreed when I opened the account. I am expecting a speedy reply from the FNB seeing that the private banker I am supposed to have access to is rarely available & I will not wait months for a correction on the sub par service course FNB is taking. This statement fiasco will be the last straw. Regards Thinus Vermeulen
53 replies
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1 Star
5 (100%)