MM
Marlene M
Active since Aug 2020
21
Reviews
0
Industries
Reviews
21 reviews12 months ago
I FELT CONNED AT THE W1C LONDON STAND AT RAND EASTER SHOW 2025
I had the opportunity to visit the Rand Easter Show 2025. It was my first time visit and was excited to see the various show cases. There was one particular stand that got my attention. It was the W1C London Stand. They was mentions of perfumes by Armani / Marc Jacob / Gucci / Taylor Swift, at ridiculously cheap prices of R300 - R500. I was not fami**** with this stand, and how it works, but I was very keen on the perfumes mentioned. There was an offer of 3 Armani perfumes and 1 Gift Set by Taylor Swift for R500. I made the purchase. But to my disappointment found the perfumes were not by Armani / Gucci or Taylor Swift. It was called Royal Charm & Serenity Now Perfumes. I felt like I was conned. I never heard of these Perfumes before. Sadly I had to leave Gauteng the next day to go back home. Otherwise I would have visited the stand again and demanded my money back.
0 replies
12 months ago
Sorbet - A Pleasant Birthday Surprise. Thank you.
I had the pleasure of spending my birthday, visiting my daughter, in Pretoria. I decided to have a Spa Day with my daughter, as a Birthday Treat. I used the Sorbet App and made the booking for myself and my daughter. We visited the Sorbet located in Linton's Corner, Pretoria East. I mentioned to the The****** that it was my birthday. Upon payment I was pleasantly surprised that I received a discount for my treatment. The discount was a birthday voucher. Thank you Sorbet for the pleasant surprise.
58 replies
42 months ago
Poor service for a Hospitality Industry
I have been calling the Sun International contact center for a few weeks now. Nobody answers the phone. All I get is being on hold and listening to Sun International advertising their business. Ironic to be an Hospitality industry but have a Contact Center where phones are unanswered. I have sent emails asking for someone to call me. The only reply I got was asking for hotel and guest details, which has nothing to do with my request I merely asked for someone to call me back as I cannot get thru their phones.
0 replies
53 months ago
I called the contact center today to query my account
I called the contact center today to query my account. There seemed to be a miscommunication and they disconnected my service. I called and explained that I just took the Black Friday deal and not sure why my account was disconnected. Furthermore I pay via Debit Order so how am I outstanding payment. Also nobody contacted me to inform me that I my account will be disconnected. The person that I spoke to put me on hold for 26 minutes and counting. She never came back to the call. I had to cut the call. How can you put a customer on hold for so long and leave the customer unattended. That is extremely poor service delivery and an appalling Customer Experience. This is not the first time I had this experience with Multichoice so it is evident that no improvement is made by Multichoice. The calls are recorded so please investigate because I am not exaggerating the time that I was put on hold. My issue is unresolved because I had to cut the call. I am dreading to have to call back to repeat the process. Very dissappointed with Multichoice.
53 replies
53 months ago
Nando's - lacking feedback - Poor Service
I am not impressed that I am still awaiting feedback to my review dated 7 September 2021. On that review, you just replied on the Hello Peter platform just to advise that the relevant department will contact me. I am still waiting.
53 replies
55 months ago
Order Cancelled without an explanation.
Not impressed that they cancelled my order without a clear explanation. Even tho I was refunded, it's doesn't excuse the poor service, not to forget the inconvenience. Even worse that I find out that food was already prepared and the restaurant calls me to inform me that my food was not collected. The courteous thing to do is for Uber Eats to inform the customer of the reason for the cancellation. I will not support Uber Eats again.
0 replies
56 months ago
The Clinic at Clicks Chatsworth Center deserves recognition
The Clinic at Clicks Chatsworth Center deserves recognition. The nurses are very helpful and friendly. I had my Covid vaccine there and it was a painless experience. That's skill.
0 replies
56 months ago
It's not right that they hike the price for online orders
It's not right that they hike the price for online orders. I have seen huge billboards advertising their specials, they should also mention that prices advertised are not applicable for online orders.
106 replies
58 months ago
Contacted the dept to log a power outage in my area
Contacted the dept to log a power outage in my area. They told me that the technician is working on the problem. I requested for a reference number for the call. 2 days later, we are still without power. There was no technician in sight. Very disappointed. Please can this matter be escalated.
0 replies
63 months ago
SCOOT, A BIG DISAPPOINTMENT. TERRIBLE EXPERIENCE.
Terrible service experience, Ordered from McDonalds via the Scoot app. Struggled to order on the app because the promo codes did not work. I eventually ordered other stuff, payment processed and my order was done at 18.11 with ETA delivery 18.50. 90 minutes passed, and still waited for my order to be delivered. I tried contacting Scoot numerous times, each time I spoke to a BOT, which was utterly pointless. Put me on hold for so long. We eventually had to drive to McDonalds at around 20h00, to enquire about my order. It turned out that McDonalds was closed. There was a lady mopping the floors, we knocked on the door and the lady stated the obvious that they were closed. We knocked again so she could come to the door to explain our situation. She unapologetically said, we must contact Scoot directly. We eventually had to give up and realized that we were not going to receive our order even though we paid for it already. This morning, I see an email was sent last night at 22.47 saying that my order was cancelled due to technical issues. Then at 2am, there was an email saying a refund will be processed. If my order was placed late, there should be a disclaimer on the app to advise that no orders will be accepted after a certain time. Or better still, the app should not allow orders to be placed after a certain time. Extremely dissatisfied with the lack of interest from Scoot. I will never use Scoot again. I am waiting for my refund on my purchase.
0 replies
Review Distribution
5 Star
2 (9.523809523809524%)
4 Star
4 (19.047619047619047%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
14 (66.66666666666667%)