DD
Deborah R
Active since Aug 2020
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Excellent
Product is exact what I was looking for. Jungle Aquatics delivered the fastest delivery I've ever received. Thank you.
0 replies
2 months ago
EXCELLENT!
Unbelievable service from start to finish. I had a consultant come see me by the name of Lennon Mthombeni. He inspected the site, then sat down with me and we did the quote together. There was no rush. He allowed me to ask ALL the questions I needed to ask and he answered them with utter professionalism. If there was something I didn't understand he explained it to me so I understood clearly. There were NO hidden secrets that I found out online about Alumo Energy unlike other solar companies who came to see me and believe me I saw many - I got many quotes. And the installation done by Frans was seamless, like a well oiled machine!! One happy customer 👏🏻 I truly recommend Alumo.
56 replies
12 months ago
Exceptional
Exceptionally friendly service. They offer the best quality in shoes. Returning shoes is so easy and their delivery is super fast. I truly love this online store.
53 replies
38 months ago
Shocking!
Terrible experience. We received the wrong colour blinds. And Charmaine (the owner) told us because we signed the quote for the wrong colour and paid a deposit we are responsible.... for their mistake. We originally looked at a colour and realised with the sales rep present that it was way to organge. We then chose 2 more colours that we were happy with. Charmaine told us she sent us 3 quotes; we checked, we only received 2 quotes. Unbeknown to us, 1 quote was for the orange colour called 'Biscuit' and then another quote for a colour we liked. We chose the biscuit colour thinking it was our second choice of a more neutral colour and because it was also cheaper. We had no idea the biscuit colour was the orange colour we didn't want. I contacted Charmaine to inform her and I was told it's all our fault. It's our fault that: 1) we initially chose the orange colour and the sales rep wrote it down and handed it in to be quoted on after we changed our minds on the colour. It's our fault that 2) she sent us a quote for the colour we didn't want. It's our fault that 3) she sent us 2 quotes (with wrong colour) when she said she said she sent us 3 quotes - we never received 3 quotes. It's our fault that 4) that we signed quote for wrong colour (thinking it was the correct colour) and factory will not fix the error. Because Windovert can't blame the factory, they have to blame the customer. It's alllllll our fault and Charmaine and sales rep are not to blame and we now sit with orange vertical blinds. I couldn't understand why the guy who came to install the blinds couldn't wait to leave the premises. He didn't even check to see if COD balance I gave him was correct. We never received a receipt either. He left the blinds open at an angel so one couldn't see the colour of the blinds properly. It was only after they had left did I close the blinds and was left stunned that it was the colour we didn't want. To everyone out there, Windovert will not fix any problems and will blame the customer for their faults.
56 replies
69 months ago
Thank you!
Thank you Manicaa. I have deleted my original complaint. I received my refund. I am giving you 5 stars for your prompt action.
53 replies
69 months ago
WARNING!! You won't get a refund.
I ordered a very expensive manual broom that does not work properly. I contacted Manicaa on their chat room in late June asking for a refund. I was told I had to email them with pictures of the product, which I did. They said they would contact their collections/logistics team to pick up item and only then would I received a refund. Well several emails later I'm still getting the same excuse, it's been been well over a month now.. I should have checked hellopeter first before buying anything from this company...who I believe are taking chances to con people. They have a number on their site that goes to voicemail. I've told them I'm leaving a review on hellopeter - I honestly don't think they even care about that either. WARNING to everyone, don't buy from these people; if the product is of poor quality or faulty you won't get your money back.
159 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)